Chesley Lewis Email & Phone Number

Dallas/Fort Worth Area

Performance Coach. Ann Taylor Loft Outlets. 2011 – Present.• Drive net sales through ROV, DPT, UPT, and conversion. • Ranked as top 5 LOS stores in company.• Supervised store opening / closing.• Provide excellent client service. • Make supply and apparel orders and maintenance requests. • Supervise staff of 30, including 1 co-manager, 2 part-time managers, and 27 part-time associates. • Supervise new store layouts and shipment processes per company standards. • Create accurate schedules to place employees where they will be most productive for store.• Manage payroll hours to ensure that store stays within budget. • Ensure that all HR files are 100% compliant with state and company standards. • Promoted to performance coach in less than 1 year to train new and struggling store managers to reach their store goals, visual goals, and make better schedules to improve productivity.Achievements: Promoted to performance coach less than 1 year after hire. Achieve all budget expectations, including payroll, sales, and supplies. Recognizes as maintaining best visual store out of 12 stores. Moved store's volume up to rank #5 LOS in the company.

• Ranked in top 25% of company’s store managers.• Started at store grossing $1.3 million, then promoted to $2.5 million store, followed by $5.5 million store in less than 2 years. • Improved sales from $1.3 million to a $1.7 million in less than 1 year in first store; was down 8% initially, and rose to 11%. • Improved sales from $2.4 to $2.6 million in less than 6 months in second store, initially down 8% and grew 6%.• Drove improvements through re-merchandising store to higher standards, focusing on key selling items, and re-training associates on correct sales techniques.• Recognized for achieving #1 in positive distortion in district. • Achieved #1 ranking in accessory sales, accounting for 17% of business.• Improved secret shop scores from 40% to 90% as a result of higher standards. • Maintained sales growth by sending associates into mall’s food court during key events to take advantage of all traffic by handing out coupons / flyers and activating marketing pitches. • Supervised staff of up to 50, including 3 full-time assistant managers, 1 part-time manager, 1 full-time merchandise leader, and 45 part-time employees. • Promoted to training store manager to supervise and train all new store and district managers in the region, run new store openings, and facilitate learning workshops for all members of management in region. • Promoted 3 assistant managers to higher volume stores and promoted 5 part-time employees to full-time management in past 2 years. Achievements: Recognized as 1 of only 25 assistant managers in company for Assistants Committed to Excellence program. Selected to travel to New York to assist with making of store sets. Managed store that was selected to be pictured in how-to manual that set company standards for excellent visual standards. Promoted to training manager. Ranked in top 25% of company managers. Reduced store’s shrink by 2%, achieving best rate in district.

• Became one of the youngest assistant managers in the company• Achieved highest new credit card approvals in district. • Improved store shrink results by teaching employees the red flags of theft.Achievements: Started as part-time temporary sales associate; promoted to full-time associate, sales lead, then to assistant manager all within 1 year. Traveled to open stores because I had the best visual standard.

A.S, Education

Business Administration And Management, General

Texas Real Estate License