Chetan Kumar Email and Phone Number

Client: Qatar AirwaysProject Name: Qatar Airways - Flight OperationsResponsibilities:• Engaging various stakeholders such as key business users, end users for the purpose of observation and capturing of requirements.• Prepared scope documents, user requirements specifications, business use case scenarios. • Created test case scenarios, execute test cases, and update test reports.• Engaged effectively with technical teams in terms of explaining the business requirements, review design and development against the business requirements • Provide guidance to assist in minimising defects during testing • Maintained horizontal and vertical traceability of the business requirements for the deliverables owned.• Responsible to create the Work break down structure and provide development estimates• Responsible for providing the weekly status report and other reports as needed by the senior management.

• Performed Business Process Modeling using MS Visio and ARIS• Elicited and documented business requirements from business owners via interviews and workshops• Mapped the current process and system with new proposed process and systems using MS Visio• Created GAP analysis document by analyzing the as-is and to-be processes• Created High Level Design Document and User Stories working with the technical team

Helped provide global clients, solutions in the Sales Compensation space, with an in-depth understanding of IT project lifecycles, from requirements capture through to implementation and delivery.Responsibilities• Captured, analysed and documented business requirements• Converted business rules into process flow, functional and non-functional documents• Trained Client Sales Managers and Sales Directors on system tools and strategies • Handled general queries relating to functional/system behaviour from business users• Coordinated Test Case Planning: System, Unit and User Acceptance Testing(UAT) efforts with business users•Created user documentation such as user guides, quick reference guides and release notes