Chetan Singh Email & Phone Number

Gurugram, Haryana, India

Gurgaon, India

• Partner with stakeholders across departments to understand business needs,challenges, and objectives.
• Assist with the creation, modification, and maintenance of BI reports anddashboards based on user requirements.
• Develop and maintain data models, databases, and data systems to ensure dataaccuracy and integrity.
• Work closely with development teams, project stakeholders, architects, anddesigners to assure that solutions align with business requirements andobjectives.
• Collaborate with business teams to understand their data needs and provideanalytical support.
• Built 10+ custom dashboards for users to track their quality performance & otherKPIs.

Gurgaon, India

• Monitored team performance and deeply analysed performance metrics like TAT,TRT, CSAT etc.
• Developed a dashboard on looker to replace conventional WBRs & QBRs to save ~25% of team's time.
• Identify and address performance bottlenecks.
• Applied LEAN/KAIZEN methodology to increase the productivity by 20%.
• Designed a training module which reduces the trainer's time by ~ 30%.

Gurgaon, Haryana

• Escalated technical issues to the engineering team and helped resolve themefficiently.
• Assisted team lead with tool debugging by updating and maintaining relevantdata.
• Build reports based on the client’s requirements and KPI.

Pgem, Finance, General

Project: Ratio Analysis of pharma companies

Bachelor Of Technology (B.Tech.), Computer Science

Hsc