Dr. Chetanya Singh Email & Phone Number

India

Maputo, Cidade De Maputo, Mozambique

As the Founder & CEO of Cserve Technologies, I lead a global IT and business solutions company with operations spanning across Africa and Asia. Our mission is to empower businesses with cutting-edge technology solutions, enabling them to innovate, optimize operations, and achieve sustainable growth in a rapidly evolving digital landscape.At Cserve.

Maputo

𝗖𝘀𝗲𝗿𝘃𝗲 𝗶𝘀 𝗮𝗻 𝗔𝗳𝗿𝗶𝗰𝗮-𝗔𝘀𝗶𝗮 𝗵𝗲𝗮𝗱𝗾𝘂𝗮𝗿𝘁𝗲𝗿𝗲𝗱 𝗜𝗧 & 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗚𝗿𝗼𝘂𝗽 with an integrated global network spanning countries across Africa and Asia. By connecting markets East and West, we cater to the needs of individuals, institutions, corporations, and governments through our two key divisions: Information Technology and Management Solutions.Since its.

Maputo, Mozambique

𝗩𝗶𝗰𝗲 𝗣𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁 - 𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 𝗼𝗳 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 & 𝗣𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻, 𝗖𝗧𝗔 (𝗖𝗼𝗻𝗳𝗲𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗘𝗰𝗼𝗻𝗼𝗺𝗶𝗰 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗶𝗼𝗻𝘀)As Vice President of the Department of Security & Protection at CTA, I play a strategic role in ensuring the safety, security, and operational integrity of businesses and organizations across Mozambique. My responsibilities focus on driving security.

Maputo, Mozambique

As President/Chairman of the Indian Business Council (IBC), Mozambique, I lead efforts to foster stronger economic, trade, and cultural relationships between India and Mozambique. In this role, I advocate for business collaboration, investment, and bilateral trade, while providing a platform for Indian businesses to establish and expand their presence in.

PUNE, India

𝗙𝗼𝗰𝘂𝘀𝗲𝗱 𝗼𝗻 𝗘𝗻𝗵𝗮𝗻𝗰𝗶𝗻𝗴 𝗖𝗹𝗶𝗲𝗻𝘁 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀 𝗮𝗻𝗱 𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗳𝗼𝗿 𝗕𝗮𝗻𝗸𝗶𝗻𝗴 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗖𝗹𝗶𝗲𝗻𝘁 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 & 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: Strengthened client relationships through ECG products while managing client acquisition and service for the bank. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗣 & 𝗟: Oversaw product P&L and ensured sales performance across the region in collaboration with regional business heads..

Indore, Madhya Pradesh, India

• 𝗩𝗲𝗻𝘁𝘂𝗿𝗲 𝘁𝗼 𝗘𝗻𝗵𝗮𝗻𝗰𝗲 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗶𝗻 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀Led initiatives to streamline marketing and customer service processes by facilitating employee transfers between teams to improve efficiency and unify.
• 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Developed and maintained high industry standards through process documentation, benchmarking, and a data-driven approach for continuous improvement. Successfully implemented metrics to enhance.
• 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 & 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Managed and upgraded training programs to enhance functional and behavioral skills. Oversaw training costs, designed retraining programs, and provided regular feedback to ensure employee growth.
• 𝗠𝗽𝗵𝗮𝘀𝗶𝘀 (𝗮𝗻 𝗛𝗣 𝗖𝗼𝗺𝗽𝗮𝗻𝘆)- Handled inbound customer service, resolving telecommunication queries and ensuring customer satisfaction for prepaid and postpaid services.- Led team meetings and refresher training sessions to.

Pgd In Foreign Trade, Post Graduation Diploma - Gold Medalist, University Topper - Gold Medalist

Activities and Societies: Group discussion team and mentorship for juniorsProjected specialised studies of foreign affairs, trade and.

Doctor Of Philosophy (Ph.D.), Marketing/Marketing Management, Advertising, Research Doctoral Programs For Management Professionals

Activities and Societies: RESEARCH, DATA ANALYSIS, HYPOTHESIS, SURVEYExtending the project dissertation from Post graduation to doctorate.

Master Of Business Administration (M.B.A.), International Business & Marketing, Post Graduation - Gold Medalist

Activities and Societies: Debate, group discussion, cricket & professional development techniquesProjected specialised studies of.

Pgd In Marketing Management, Marketing Management, Post Graduation Diploma - Silver Medalist

Activities and Societies: Debate Team, Mentor Team & Market Researcher groupProjected specialised studies of marketing, market research.