Dr. Chetanya Singh Email & Phone Number

India

Maputo, Cidade De Maputo, Mozambique

As the Founder & CEO of Cserve Technologies, I lead a global IT and business solutions company with operations spanning across Africa and Asia. Our mission is to empower businesses with cutting-edge technology solutions, enabling them to innovate, optimize operations, and achieve sustainable growth in a rapidly evolving digital landscape.At Cserve Technologies, we specialize in cloud services, IT consulting, cybersecurity, and digital transformation, offering tailored solutions that meet the unique needs of corporations, governments, and institutions worldwide. With a focus on driving efficiency and innovation, I oversee a team of experts committed to delivering excellence in service.𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: Leading global operations to provide innovative IT solutions to businesses and institutions. Driving digital transformation strategies that enhance operational efficiency and security. Overseeing cloud solutions, cybersecurity initiatives, and digital consulting projects for clients. Building strategic partnerships across continents, creating opportunities for growth and innovation. Ensuring client success by providing customized solutions aligned with their long-term objectives.With Cserve Technologies, we bridge the gap between technology and business through a customer-centric approach, delivering scalable solutions that meet the demands of modern businesses across various sectors. Our global reach and commitment to excellence make us a trusted partner for organizations worldwide.

Maputo

𝗖𝘀𝗲𝗿𝘃𝗲 𝗶𝘀 𝗮𝗻 𝗔𝗳𝗿𝗶𝗰𝗮-𝗔𝘀𝗶𝗮 𝗵𝗲𝗮𝗱𝗾𝘂𝗮𝗿𝘁𝗲𝗿𝗲𝗱 𝗜𝗧 & 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗚𝗿𝗼𝘂𝗽 with an integrated global network spanning countries across Africa and Asia. By connecting markets East and West, we cater to the needs of individuals, institutions, corporations, and governments through our two key divisions: Information Technology and Management Solutions.Since its inception, Cserve has been renowned for driving business growth. Our dynamic group is led by next-generation entrepreneurs who have embedded the values of Commitment, Consistency, and Reliability into the core of the company. 𝗣𝗿𝗼𝘂𝗱𝗹𝘆, 𝗻𝗼 𝗼𝗻𝗲 𝗱𝗼𝗲𝘀 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗯𝗲𝘁𝘁𝗲𝗿 𝘁𝗵𝗮𝗻 𝗖𝘀𝗲𝗿𝘃𝗲.𝗖𝘀𝗲𝗿𝘃𝗲 𝗚𝗿𝗼𝘂𝗽 𝗽𝗿𝗼𝘃𝗶𝗱𝗲𝘀 𝗮 𝗰𝗲𝗻𝘁𝗿𝗮𝗹𝗶𝘇𝗲𝗱 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝘁𝗲𝗮𝗺 𝘁𝗼 𝗱𝗲𝗹𝗶𝘃𝗲𝗿 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗴𝗹𝗼𝗯𝗮𝗹𝗹𝘆. We offer a comprehensive range of corporate services across industries, including Website Design, Complete Web Development, Manpower Services, Outsourcing, Human Resources, Digital Marketing, Social Media Marketing, Management Consulting, Digital Presence Consulting, Visa & Immigration Solutions for expatriates in Mozambique, Africa, India, and beyond. We are always praised for delivering hassle-free solutions across multiple locations.𝗣𝗿𝗼𝘂𝗱𝗹𝘆, 𝗻𝗼 𝗼𝗻𝗲 𝗱𝗼𝗲𝘀 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝘀𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗯𝗲𝘁𝘁𝗲𝗿 𝘁𝗵𝗮𝗻 𝗖𝘀𝗲𝗿𝘃𝗲. We are the leading corporate services provider in Mozambique and have expanded through reseller branches across Africa and Asia, making us unique in our field.

Maputo, Mozambique

𝗩𝗶𝗰𝗲 𝗣𝗿𝗲𝘀𝗶𝗱𝗲𝗻𝘁 - 𝗗𝗲𝗽𝗮𝗿𝘁𝗺𝗲𝗻𝘁 𝗼𝗳 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆 & 𝗣𝗿𝗼𝘁𝗲𝗰𝘁𝗶𝗼𝗻, 𝗖𝗧𝗔 (𝗖𝗼𝗻𝗳𝗲𝗱𝗲𝗿𝗮𝘁𝗶𝗼𝗻 𝗼𝗳 𝗘𝗰𝗼𝗻𝗼𝗺𝗶𝗰 𝗔𝘀𝘀𝗼𝗰𝗶𝗮𝘁𝗶𝗼𝗻𝘀)As Vice President of the Department of Security & Protection at CTA, I play a strategic role in ensuring the safety, security, and operational integrity of businesses and organizations across Mozambique. My responsibilities focus on driving security initiatives that align with both the private and public sectors' goals, promoting business resilience, and protecting critical infrastructures.In this capacity, I collaborate with government agencies, private institutions, and multinational corporations to implement comprehensive security measures that safeguard Mozambique’s economic interests and corporate environments.𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: Developing and implementing security protocols that protect corporate and government assets. Leading cross-sector partnerships to strengthen national security frameworks. Overseeing risk management initiatives that minimize business vulnerabilities. Guiding the digital transformation of security, including cybersecurity initiatives to protect critical data. Supporting the development of policies and solutions that address emerging threats and challenges in the security landscape.With a focus on innovative solutions and collaborative efforts, my role at CTA ensures that Mozambique’s corporate and governmental sectors can operate in a secure and protected environment, fostering economic stability and business growth.

Maputo, Mozambique

As President/Chairman of the Indian Business Council (IBC), Mozambique, I lead efforts to foster stronger economic, trade, and cultural relationships between India and Mozambique. In this role, I advocate for business collaboration, investment, and bilateral trade, while providing a platform for Indian businesses to establish and expand their presence in Mozambique and the broader African region.My responsibilities include driving initiatives that promote mutual economic growth, connecting Indian and Mozambican businesses, and facilitating opportunities for trade, investment, and partnerships across sectors such as technology, infrastructure, manufacturing, and services.𝗞𝗲𝘆 𝗥𝗲𝘀𝗽𝗼𝗻𝘀𝗶𝗯𝗶𝗹𝗶𝘁𝗶𝗲𝘀: Representing and advocating for Indian businesses in Mozambique and Africa. Promoting bilateral trade initiatives between India and Mozambique. Strengthening economic ties through strategic partnerships and trade missions. Facilitating investment opportunities and collaborations across key industries. Organizing forums and events that foster business dialogue and cultural exchange.Under my leadership, the Indian Business Council plays a pivotal role in enhancing trade relations, promoting economic development, and creating avenues for Indian businesses to thrive in Mozambique’s growing economy.

Pune, India

𝗙𝗼𝗰𝘂𝘀𝗲𝗱 𝗼𝗻 𝗘𝗻𝗵𝗮𝗻𝗰𝗶𝗻𝗴 𝗖𝗹𝗶𝗲𝗻𝘁 𝗥𝗲𝗹𝗮𝘁𝗶𝗼𝗻𝘀𝗵𝗶𝗽𝘀 𝗮𝗻𝗱 𝗗𝗿𝗶𝘃𝗶𝗻𝗴 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗳𝗼𝗿 𝗕𝗮𝗻𝗸𝗶𝗻𝗴 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 𝗖𝗹𝗶𝗲𝗻𝘁 𝗔𝗰𝗾𝘂𝗶𝘀𝗶𝘁𝗶𝗼𝗻 & 𝗦𝗲𝗿𝘃𝗶𝗰𝗲: Strengthened client relationships through ECG products while managing client acquisition and service for the bank. 𝗣𝗿𝗼𝗱𝘂𝗰𝘁 𝗣 & 𝗟: Oversaw product P&L and ensured sales performance across the region in collaboration with regional business heads. 𝗗𝗮𝘁𝗮 𝗔𝗻𝗮𝗹𝘆𝘀𝗶𝘀 & 𝗠𝗜𝗦: Managed M.I.S, conducted macro and micro data analysis, and provided insights to internal and external stakeholders. 𝗧𝗲𝗮𝗺 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Led the branch team in promoting bank products and services, generating revenue, and meeting regional targets. 𝗥𝗲𝘃𝗲𝗻𝘂𝗲 𝗚𝗲𝗻𝗲𝗿𝗮𝘁𝗶𝗼𝗻: Managed the mass banking division, developed new schemes and programs, and maintained relationships with corporate clients. 𝗙𝗼𝗿𝗲𝗶𝗴𝗻 𝗘𝘅𝗰𝗵𝗮𝗻𝗴𝗲 & 𝗟𝗼𝗮𝗻 𝗘𝗻𝗵𝗮𝗻𝗰𝗲𝗺𝗲𝗻𝘁: Handled foreign exchange services and enhanced loan, credit card, and account services. 𝗧𝗲𝗮𝗺 𝗟𝗲𝗮𝗱𝗲𝗿𝘀𝗵𝗶𝗽: Guided, motivated, and led the team to meet targets set by regional officers while offering suggestions for system improvements.

Indore, Madhya Pradesh, India

𝗩𝗲𝗻𝘁𝘂𝗿𝗲 𝘁𝗼 𝗘𝗻𝗵𝗮𝗻𝗰𝗲 𝗣𝗿𝗼𝗱𝘂𝗰𝘁𝗶𝘃𝗶𝘁𝘆 𝗶𝗻 𝗠𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴 & 𝗖𝘂𝘀𝘁𝗼𝗺𝗲𝗿 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀Led initiatives to streamline marketing and customer service processes by facilitating employee transfers between teams to improve efficiency and unify product and service marketing on a single platform. • 𝗤𝘂𝗮𝗹𝗶𝘁𝘆 𝗠𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁: Developed and maintained high industry standards through process documentation, benchmarking, and a data-driven approach for continuous improvement. Successfully implemented metrics to enhance performance, contributing significant savings to the company. • 𝗧𝗿𝗮𝗶𝗻𝗶𝗻𝗴 & 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: Managed and upgraded training programs to enhance functional and behavioral skills. Oversaw training costs, designed retraining programs, and provided regular feedback to ensure employee growth and adherence to operational standards. Delivered one-on-one performance reviews to foster continuous improvement.• 𝗠𝗽𝗵𝗮𝘀𝗶𝘀 (𝗮𝗻 𝗛𝗣 𝗖𝗼𝗺𝗽𝗮𝗻𝘆)- Handled inbound customer service, resolving telecommunication queries and ensuring customer satisfaction for prepaid and postpaid services.- Led team meetings and refresher training sessions to maintain process excellence, while collaborating with quality teams and mentors to drive process improvement and meet SLA requirements.- Conducted monthly performance reviews to identify and address challenges, continuously enhancing team performance.

Pgd In Foreign Trade, Post Graduation Diploma - Gold Medalist, University Topper - Gold Medalist

Activities and Societies: Group discussion team and mentorship for juniorsProjected specialised studies of foreign affairs, trade.

Doctor Of Philosophy (Ph.D.), Marketing/Marketing Management, Advertising, Research Doctoral Programs For Management Professionals

Activities and Societies: RESEARCH, DATA ANALYSIS, HYPOTHESIS, SURVEYExtending the project dissertation from Post graduation to doctorate.

Master Of Business Administration (M.B.A.), International Business & Marketing, Post Graduation - Gold Medalist

Activities and Societies: Debate, group discussion, cricket & professional development techniquesProjected specialised studies.

Pgd In Marketing Management, Marketing Management, Post Graduation Diploma - Silver Medalist

Activities and Societies: Debate Team, Mentor Team & Market Researcher groupProjected specialised studies of marketing, market research.