Client relationship, servicing, retention, Team handling, flex benefits, complex data handling, data analysis, reconciliation

Data Management, Claim analsys, Client relationship, operations, Gap analsys, client servicing, claim servicing.

1) Organizing & Accommodating wellness programs. 2) Maintaining Claims Tracker3) Monthly MIS4) Reply and Respond to mails from Team and Client.5) Interacting With TPA & Insurance companies6) Maintaining Client Dashboard7) Maintaining Master DATA8) Handling Endorsements9) Conducting policy awareness session.10) Handling Escalations. 11) Maintaining client specific Cash Deposit statement.12) CD reconciliation 13) Gap analysis while placing… Show more 1) Organizing & Accommodating wellness programs. 2) Maintaining Claims Tracker3) Monthly MIS4) Reply and Respond to mails from Team and Client.5) Interacting With TPA & Insurance companies6) Maintaining Client Dashboard7) Maintaining Master DATA8) Handling Endorsements9) Conducting policy awareness session.10) Handling Escalations. 11) Maintaining client specific Cash Deposit statement.12) CD reconciliation 13) Gap analysis while placing policy14) Floating RFQ’s15) Preparing QCR16) Negotiating with insurance companies17) Monthly Meeting with client18) Quarterly review with client.19) Sending daily health tips 20) Team management21) Building strong relationship with client.22) Preparing business master23) Meeting insurance companies 15 days once24) Meeting TPA’s on weekly basis. Show less

1) Handling customers queries 2) Maintaining Claims Tracker3) Reply and Respond to mails from Team and Client.4) Interacting With TPA5) Maintaining Client Dashboard6)Maintaining Master DATA7) Handling Endorsements 8) Scrutinizing Basic Claim Doc’s

1) Maintaining Team’s Claims & Cashless Tracker2) Consolidating DATA of all the location3) Direct interacting with TPA4) Assigned as SPOC for TPA5) Preparing MIS Monthly & Quarterly Report6) Preparing Master DATA month on month7) Auditing the Settled DD’s of all location & Dispatching to Exact location8) Handling Endorsement9) Client meeting.

• Maintaining team quality report• Acting as a goal keeper• Maintaining TAT.• Assigning the bills to the Team. • Mentor for the new batch.• Giving weekly updates & monthly updates to the team.• Handling dedicated accounts.