Cheyenne Carlsson M.A, Bcba, Lba Email & Phone Number

Phoenix, Arizona, United States

Project Leadership: Spearheaded multiple cross-functional projects, including the development of clinical integrity procedures and the rollout of training programs, resulting in a 20% improvement in operational efficiency.Operational Oversight: Directed the day-to-day operations of multiple departments, ensuring alignment with organizational objectives and industry standards.Training & Development: Designed and implemented comprehensive training programs for staff, leading to a 30% increase in team performance and a 15% reduction in employee turnover.Strategic Collaboration: Partnered with senior leadership and clinical teams to establish and execute strategic initiatives, enhancing client outcomes and driving company growth.Recruitment & Onboarding: Led the recruitment process for key roles, streamlining onboarding procedures to ensure rapid integration of new hires into the organizational culture.

Led Project Initiatives: Directed the implementation of clinical integrity protocols across two regional centers, resulting in a 108% surpassing of KPI projections in Q3 2023 through strategic planning and execution.Process Optimization: Managed projects to optimize clinical processes including intake, assessment, scheduling, and recruitment, driving a significant increase in clinical growth margins within six months and positioning regional clinics as top performers nationwide.Cross-Functional Collaboration: Facilitated nationwide collaboration efforts to address clinical concerns, successfully enhancing internal policies through coordinated project management and stakeholder engagement.Training Development: Spearheaded the development and implementation of comprehensive training protocols for BCBAs and RBTs, achieving a 100% pass rate and ensuring consistent project outcomes.Resource Creation: Led projects to develop and deploy resources for parents, clients, and clinicians, significantly strengthening patient support and community relations.HR Collaboration & Employee Management: Collaborated with HR on disciplinary actions and employee improvement plans, integrating project management strategies to ensure timely and effective resolutions.-Compensation Analysis Project: Managed a project to investigate and establish competitive compensation packages for clinicians, in partnership with recruiting and HR, resulting in a 0% employee turnover rate in Q3 2023.Community Outreach: Directed initiatives to establish community connections in collaboration with the marketing department, successfully increasing clinic presence and generating a continuous pipeline of leads for diagnostics and treatment.

Assisting with parent interviews and data collection for the PERCH Lab in the psychology department at UCCS under the direction of Dr. Kristen Rudd. This is an undergraduate volunteer position.

Colorado Springs, Colorado, United States

Developed Clinical Protocols: Led the establishment of clinical protocols for the opening of a new center, significantly enhancing the clinical integrity and consistency of services.Caseload Management Leadership: Managed and optimized caseloads, resulting in multiple successful client discharges through targeted life skills development and personalized interventions.BCBA Mentorship Program: Mentored new BCBAs in clinical programming, parent engagement, and operational excellence, ensuring high standards of practice and successful integration into the team.Team Leadership & Training: Oversaw a team of 20+ RBTs, providing comprehensive training, ongoing feedback, and performance assessments to ensure quality service delivery.FBA & Insurance Authorization: Led Functional Behavior Assessments (FBA) and managed insurance authorization processes, achieving a 100% success rate in securing approvals.Collaborative Client Progress Initiatives: Collaborated closely with clinicians to drive client progress and enhance family satisfaction, contributing to the overall success and reputation of the center.

Led ABA Service Integration: Managed the integration of new ABA services into MGA Homecare and Circle of Care Colorado, ensuring smooth and efficient implementation across all operational aspects.ABA Clinic Establishment: Spearheaded the establishment of ABA clinics, including the recruitment and hiring of RBTs and BCBAs, and the development and implementation of therapeutic models to ensure high-quality service delivery.Cross-Departmental Collaboration: Fostered collaboration between ABA services and other departments, including Occupational Therapy, Speech Therapy, and Private Duty Nursing, to create a cohesive and multidisciplinary approach to client care.Project Planning & Budgeting: Worked closely with the department project manager to establish project deadlines and budgets, ensuring that all initiatives were completed on time and within financial constraints.KPI & Financial Projects: Collaborated with the CFO on the development of KPI projects and Profit and Loss (P&L) analyses, driving data-driven decision-making and financial optimization.Strategic Expansion Discussions: Engaged in strategic discussions with the CEO and COO to optimize business development and drive multi-state ABA expansion, aligning growth initiatives with long-term organizational goals.

Colorado Springs, Colorado

Austin, Tx, United States

Austin, Texas

Austin, Texas Area

Greater Denver Area

Denver, Colorado

Greater Denver Area

Bachelor'S Degree, Psychology

-Participated in psychological research including behavioral assessments, cognitive neuroscience, and social psychology experiments..

Ma Applied Behavioral Analysis With An Emphasis In Autism, Education, 3.8

Completed required course sequence to sit for BCBA exam including behavioral analysis, autism, statistics, research methods, management..