Cheyenne F.

Cheyenne F. Email and Phone Number

Customer Care Representative at Quest Diagnostics @ Quest Diagnostics
secaucus, new jersey, united states
Cheyenne F.'s Location
New Port Richey, Florida, United States, United States
Cheyenne F.'s Contact Details

Cheyenne F. personal email

n/a

Cheyenne F. phone numbers

About Cheyenne F.

Cheyenne F. is a Customer Care Representative at Quest Diagnostics at Quest Diagnostics. They possess expertise in computers, microsoft office, adobe design programs, managing database, medical coding and 27 more skills. Colleagues describe them as "As a park operations team member at Busch Gardens, Cheyenne had consistently demonstrated a strong work ethic and a positive attitude. her dedication to providing excellent customer service to park guests did not gone unnoticed, and she had been commended by both colleagues and supervisors for your outstanding performance. Her attention to detail and willingness to go above and beyond in her duties has contributed to a safe and enjoyable experience for park guests. She has shown a great ability to work collaboratively with her team members, and her communication skills have been invaluable in ensuring that park operations run smoothly and efficiently. Her enthusiasm for the job was contagious, and she consistently brought a positive attitude to work each day. Her commitment to excellence had made a significant impact on the success of the park operations team, and we are grateful for her contributions." and "Cheyenne is a very fast hands on learner. She adapts to all situations as needed. And is able is work on her own and be productive. She also a team player and willing to help out her teammates at anytime needed."

Cheyenne F.'s Current Company Details
Quest Diagnostics

Quest Diagnostics

View
Customer Care Representative at Quest Diagnostics
secaucus, new jersey, united states
Employees:
21190
Cheyenne F. Work Experience Details
  • Quest Diagnostics
    Customer Care Representative
    Quest Diagnostics Oct 2024 - Present
    Tampa, Florida, United States
    • Provides health-related customer support to assigned client groups, handling routine complexity tasks.• Makes outbound health-related calls following established scripts and procedures.• Ensures full confidentiality of customer/patient health and personal information.• Delivers professional and empathetic service when conveying sensitive health information.• Responds to customer inquiries via phone, email, chat, and fax, addressing service concerns and reporting patient results.• Supports client groups as needed to maintain superior service.
  • Perich Cataract And Laser Eye Center
    Accounts Receivable Specialist
    Perich Cataract And Laser Eye Center Mar 2024 - Jun 2024
    New Port Richey, Florida, United States
    • Managed payment processing, reconciliations, invoicing, and collections to ensure financial accuracy.• Analyzed managed care claims, maintaining effective communication with insurance payers.• Investigated unapplied cash in patient accounts, enhancing financial clarity.• Resolved patient billing inquiries and discrepancies, delivering exceptional customer service.• Monitored contract compliance and payment terms, escalating issues to management as needed.• Contributed to developing and refining Standard Operating Procedures (SOPs) to streamline team processes.
  • Optum
    Medical Receptionist/Care Coordinator
    Optum Apr 2023 - Nov 2023
    Clearwater, Florida, United States
    • Oversaw front desk operations, including phone management, patient scheduling, and monthly enrollment.• Managed daily reports and addressed routine inquiries, enhancing office efficiency.• Processed charges for daily visits using CPT and ICD-10 codes to ensure accurate billing and reduce claim denials.• Coordinated patient referrals and scheduled specialty services, ensuring timely and accurate processing.• Obtained pre-authorizations from managed care plans and provided necessary documentation.
  • Pinellas County Sheriff'S Office
    Cpid Case Assignment Tech
    Pinellas County Sheriff'S Office Jan 2020 - Apr 2023
    Largo, Florida, United States
    • Prepared and managed case files for Child Protection Investigators, conducting comprehensive background checks using various databases.• Prioritized and assigned cases based on intake information and historical reports.• Ensured timely communication and follow-up on case assignments, adhering to investigation deadlines.
  • Workers'​ Comp Pharmacy Benefit Management, Ancillary, And Managed Care Solutions
    Pharmacy Care Coordinator
    Workers'​ Comp Pharmacy Benefit Management, Ancillary, And Managed Care Solutions Feb 2014 - Jan 2020
    Tampa/St. Petersburg, Florida Area
    • Processed workers' compensation claims, reviewing medical and pharmacy records for clinical services.• Coordinated with claims adjusters and pharmacists to meet client demands and provide status updates.• Maintained organized electronic medical records in compliance with HIPAA standards.• Generated and analyzed reports to improve operational efficiency and patient care delivery.
  • Workers'​ Comp Pharmacy Benefit Management, Ancillary, And Managed Care Solutions
    Document Management Associate
    Workers'​ Comp Pharmacy Benefit Management, Ancillary, And Managed Care Solutions Sep 2013 - Jan 2014
    • Conducted detailed searches and retrievals of electronic and manual patient records.• Coded and abstracted patient data, ensuring accurate information management.• Coordinated with medical facilities to obtain necessary documentation for patient CMS forms.
  • Seaworld Parks & Entertainment
    Park Operations
    Seaworld Parks & Entertainment Sep 2011 - Aug 2012
    Tampa/St. Petersburg, Florida Area

Cheyenne F. Skills

Computers Microsoft Office Adobe Design Programs Managing Database Medical Coding Medical Billing Customer Service Database Administration Business Analysis Healthcare Information Technology Employee Benefits Healthcare Management Access Hipaa Insurance Medicare Analysis Pharmacy Benefit Management Healthcare Industry Data Entry Medical Terminology Healthcare Management Research Medical Records Health Insurance Clinical Support Word Processing Microsoft Sql Server Record Keeping Workers Compensation Workers' Compensation Claims

Cheyenne F. Education Details

  • Armwood High School
    Armwood High School
    Computer And Information Sciences And Support Services

Frequently Asked Questions about Cheyenne F.

What company does Cheyenne F. work for?

Cheyenne F. works for Quest Diagnostics

What is Cheyenne F.'s role at the current company?

Cheyenne F.'s current role is Customer Care Representative at Quest Diagnostics.

What is Cheyenne F.'s email address?

Cheyenne F.'s email address is ch****@****omp.com

What is Cheyenne F.'s direct phone number?

Cheyenne F.'s direct phone number is 190174*****

What schools did Cheyenne F. attend?

Cheyenne F. attended Armwood High School.

What skills is Cheyenne F. known for?

Cheyenne F. has skills like Computers, Microsoft Office, Adobe Design Programs, Managing Database, Medical Coding, Medical Billing, Customer Service, Database Administration, Business Analysis, Healthcare Information Technology, Employee Benefits, Healthcare.

Who are Cheyenne F.'s colleagues?

Cheyenne F.'s colleagues are Dinesh Kumar, Tom Booth, Shay Desrosiers, Savagegemimi University, Julz Steele, Sean Roy, Sue Walsh.

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