Customer Service Representative
Current- Respond to telephone inquiries, providing quality service to customers and associates inquiring about the availability of products or status of orders.- Listen attentively to caller needs to ensure a positive customer experience.- Accessing the database systems to look up product information and availability.-Strive for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.-Excel within a service-oriented company, demonstrating a talent for communicating effectively with customers from diverse backgrounds.- Handled all Issues regarding returns and orders in a timely manner.