Cheyenne H. Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Executing programmes for MYOB’s social media channels including Facebook, LinkedIn, Twitter, and Instagram taking into consideration business verticals and key audience segments.Building, engaging and nurturing communities across MYOB’s social channels to drive positive brand sentiment.Working with internal/external content creators to deliver assets that reach the hearts and minds of SMEs, showcasing our single-minded devotion to small business success in Australia. Managing always-on paid campaigns supporting MYOB content, building pools of engaged users for acquisition purposes. Developing strong relationships and drive advocacy with social media influencers and communitiesCollaboratively working with various stakeholders across the business to help support campaigns, events and product releases and ensure it’s fit for platform.Using social media monitoring software to identify opportunities for MYOB to participate in conversations.Driving social media engagement through day-to-day active participation in online conversations.Actively working with the Social Support team to address negative sentiment in social channels, facilitating them in addressing comments and queries in a timely manner. Proactively drive positive engagement.Responsible for social media sentiment reporting and analytics from monitoring tools. Monthly reporting to relevant stakeholders, including tracking to core performance metrics.

Melbourne, Australia

Social Media ManagerAccount manager specialising in social media marketing, strategy and management, brand strategy, development and execution, influencer marketing strategy and campaign management and web design services.

Melbourne, Victoria, Australia

• Developing campaign ideas and strategies alongside the wider marketing, acquisition, and partnership teams• Creating a variety of highly engaging and relevant content – social posts, Stories/Reels, social video scripts, blogs, briefs, landing pages, profiles, case studies, emails, etc.• End-to-end campaign management, scheduling and reporting • Ensuring consistency of branding across all marketing activity and aligning social media activity with the overall content strategy.• Integrating social media content across other owned channels• Identifying and creating collaborations with brands, partners, influencers, and ambassadors to produce content.• Managing and producing asset delivery for the always on cycle of lead generation campaigns.• Managing a responsive community to ensure a great experience.• Providing social media content thought leadership, innovation, and process improvement initiatives.• Continually reviewing marketing coordination efforts and processes to identify operational efficiencies to provide recommendations to the Partnerships Manager.• Providing end-to-end management for all social media marketing campaigns, including briefing, developing, delivering, and reporting.

Malvern, Melbourne

Working across a range of areas including social media management, influencer marketing, events, marketing, Google Adwords and reporting, sales, wholesale, copy and content creation, backend website editing and community management.

Milton Keynes, United Kingdom

Buying Assistant to the Buyer of Dining.Working to produce and plan promotions, liaising with suppliers, ensuring catalogue pages are accurate and created to a high standard, reporting on sales, working closely with stock team to ensure issues are resolved.

Liaising with suppliers, administrative assistance to Buyer and Assistant Buyer, collating information for products, paper-based duties, building products online, assisting with promotional activity and funding.Currently I look after the Musical Instrument range within Argos, overseeing product selection and promotion.