Cheyenne E. Email & Phone Number

San Marcos, California, United States

Manages content for all areas of the business including organic & paid social, influencers, email, trade publications, flyers, catalogs, photoshoots, and more.

San Diego County, California, United States

Create digital content and social copy to increase brand awareness, grow customer reach, and drive sales. Established and nurtured partnerships with over 100 brands, businesses, and restaurants in the San Diego community and beyond.

Encinitas, California, United States

Oversaw all social media platforms and initiatives including content strategy, ideation, optimization, and content creation. Launched and managed successful influencer, affiliate, and ambassador programs, to boost brand awareness and drive sales. Owned all aspects of email production including gathering assets, Q/A links, coordinating creative approvals, building audience lists & segments, and deploying email campaigns. Pioneered Pureboost's presence on emerging platforms like TikTok and Reels, driving rapid audience growth and engagement. Launched a highly successful 'No React' Series on TikTok generating millions of impressions. Orchestrated a highly successful influencer campaign for the 'Cider Crush' product launch, onboarding 90+ influencers with $0 budget. Managed all TikTok and Meta whitelisting & darklisting campaigns, leveraging A/B testing for optimal CPC and impressions. Established 30+ B2B Instagram partnerships, expanding the brand's digital presence. Launched in-store shopping influencer campaigns to support retail growth with Walmart, Walgreens, and Costco.com. Led creative production for the Pureboost Superfoods teaser campaign, to generate buzz and excitement. Experienced with social media management systems like Aspire, Sprout Social, GRIN, and HypeAuditor.

San Diego, California, United States

Helped college business students navigate coursework and explore future career paths.

Cupertino, California, United States

Assisted in the launch of iOS 15, highlighting new features such as Safari extensions, SharePlay, In-App Events, time-sensitive notifications, and XL widgets. Managed content strategy for Food & Drink, Travel, and iMessage apps. Produced editorial content for the App Store including, thematic collections of apps, store page layouts, explainer articles, newsletters, taglines, and other marketing copy. Wrote an article for the App Store featuring the popular music app, Genius. Monitored KPIs related to sales and traffic data to measure growth and refine App Store editorial content. Collaborated with asset managers and designers to obtain artwork for editorial featuring.

Carlsbad, California

Oversaw inventory control and asset management for finished goods and service parts. Managed ISU device imaging for customer-facing and internal use. Sustained cycle count accuracy to minimize adjustments and reduce inventory shrinkage. Utilized SAP to ensure order fulfillment and accurately track capital assets. Demonstrated efficiency with a 50-second average product fulfillment time, 32% faster than the team average.

Remote

Built rapport to develop personalized customer solutions and sales recommendations. Sustained customer satisfaction with a 100% net promoter team member score. Demonstrated sales expertise with a 60% average close rate, 30% higher than the team average. Created customer value with a 60.5% average AppleCare+ attachment rate, 27% higher than the team average.

Carlsbad, California

Utilized active listening skills to uncover customer needs and deliver personalized solutions. Cultivated new business relationships through active lead generation. Maintained store visual merchandising standards. Sustained customer satisfaction with a net promoter score 12.5% higher than the team average.

Carlsbad, California

Assisted CIG professionals in analyzing the relationships between: real business issues related to labor depth; capex; rising minimum wages; overseas manufacturing; supply-chain and environmental sustainability, state and federal taxes, and government tax/financial incentives made available to incentivize certain behaviors.

Solana Beach, California

Promoted Alexis K Beauty's unique value proposition through the implementation of organic social strategies. Produced digital media content for a global audience.

Encinitas, California

Executed the operations management of equipment assets, for better inventory controlUtilized corporate purchasing tools to equip company divisions with supplies and fixed assetsCreated purchase orders and processed invoices to support the accounting divisionEmployed effective negotiation tactics to secure optimal vendor pricing. Designed Skype for Business and Windows 10 training videos for company-wide use. Addressed basic IT help desk tickets/requests.

Carlsbad, California

Exceeded in providing excellent customer service. Managed sales transactions, clothing zone recovery, fitting room maintenance, shoe sizing, and product inventory.

Bachelor Of Science - Bs, Business Administration Marketing, Graduated

Activities and Societies: Member of SDSU's Women in Business Organization, National Honor Society: Alpha Lambda's SDSU chapter, and SDSU's.

Associate Of Arts - Aa, Business, Management, Marketing, And Related Support Services

Activities and Societies: Achieved President’s List for Academic Excellence (Spring & Fall Semesters of 2018)

Business, Management, Marketing, And Related Support Services

High School Diploma

Activities and Societies: -Member of the San Marcos High Advanced Digital Media Team (2015) -San Marcos High School Link Crew Leader.