Cheyenne Roché Email and Phone Number
Broad expert in customer service and willing to work in the Nelson-Tasman region.I enjoy learning new skills and building positive relationships. Always exceeding expectations, I go the extra mile for clients and employers. I have great administration competences and I am also able to organize logistics, multi-destination travels, team rosters, retail and events.I handle crisis on a professional way while keeping my team confident, valued and focused.My sense of humor, social skills and French accent will make a refreshing impression on both my working team and its customers.Testimonial:“Cheyenne showed excellent communication skills and consistently exceeded company KPIs... She is charismatic and well-spoken, both qualities that have served her well in her role as Customer Service Representative. Our loss is truly your gain. Not only does she provide stellar service to existing clients, she has the combination of customer service acumen and communication skills that makes her an outstanding representative... She has a very strong grasp of technology. She knows our software (SAP and TMS) inside and out and provides information to customers in an accessible way. Cheyenne has proven herself to be a strong cultural fit here at Euroserum. She's always ready to lend a helping hand to all teammates.I'd like to restate my strong support for Cheyenne's application to your company. I'm confident that she will surpass your expectations in this new role. Cheyenne is driven, self-confident, proactively helpful, and smart, and I know she will continue to find success in any path she picks.” Thomas Olives (Manager at Euroserum)
Client Legal Solutions
View- Website:
- clientlegalsolutions.co.nz
- Employees:
- 11
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Client Legal SolutionsMāpua, Tasman, Nz -
Personal AssistantClient Legal Solutions Jun 2023 - PresentMotueka, Tasman, New Zealand -
Reception AdministrationAccounting & Taxation Centre Apr 2023 - Jun 2023New Zealand
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Cellar Door AssistantGravity Winery (Booster Wine Group) Jun 2022 - Apr 2023Mahana, New Zealand
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Wine Bar Duty ManagerRimu Wine Bar Dec 2021 - Nov 2022Mapua, Tasman, New ZealandRemaining casual when the team needs a back up.
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Course Developer And TutorNelson Marlborough Institute Of Technology (Nmit) Jun 2021 - Jul 2022Nelson, New ZealandTourism and travel operations (Level 5) -
ManagerMotueka I-Site Nov 2020 - Nov 2021Motueka, Tasman, New Zealand
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Team SupervisorMotueka I-Site Nov 2018 - Nov 2020Motueka, New Zealand• Advise travellers visiting from all the world and make bookings for accommodation, activities and events.• Sell various touristic products representing all New Zealand operators.• Management of retail shop, stocks and orders.• Promote Tasman Bays and New Zealand using different tools such as brochures, social medias, websites, newspapers, etc.• Supervise the team and assist the manager creating rosters, training processes, performance reviews, newsletters, staff meetings and reports.• Constant training of new employees.
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Sales ConsultantMotueka I-Site Apr 2018 - Nov 2018Motueka, New ZealandAdvise travelers, sell touristic products, promote Tasman Bays and New Zealand.
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HospitalityKimi Ora Eco Resort Mar 2017 - Dec 2017Kaiteriteri, New Zealand• Supporting the resort in providing excellent customer care and service to all guests.• Cleaning and housekeeping.• Breakfast preparation.• Kitchen hand, food preparation respecting dietary requirements.• Waitressing.
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Customer Service OperationsEuroserum Dec 2015 - Dec 2016Port-Sur-Saône, Franche-Comté, France• Euroserum provides whey powders and dairy ingredients, all over the world.• Recording, processing and tracking of contracts and sales orders.• Monitoring the availability of finished products.• Organization of dispatch schedules, triggering of deliveries and transport charter (SAP and TMS).• Establishment and verification of legal and administrative documents required for export.• Invoicing and reminders in the event of unpaid accounts.• Auditing: checking the reliability of the information, relating it to the needs of the customers.• Manage disputes and find solutions related to the service concerned.• Ensure the continuity of service and alert in the event of drift or dissatisfaction.• Classify and archive contracts, updating client information in database.• Participate in the training of new employees.• Be a representative of the profession at meetings.• To contribute to best practice by proposing improvements around the flow of information. • Replace absent colleagues for the management of their client portfolios. -
Tele OperatorCpam Paris, Government Health Insurance Jun 2014 - Nov 2015Paris 11, Île-De-France, France• CPAMs are private-law bodies with a public service mission.• They ensure close relations with public health insurance.• Assisting customers and helping to manage their rights to health insurance.• Assisting clients to go through the procedures to get payment for existing health conditions.• Support risk management action plans.• Health promotion information (screening for cancers, disabilities, etc.)• Adhering to a policy of health and social action by means of individual assistance to insured persons.• Collaboration with the social service of the pension insurance funds and health at work.• Updating files and administrative procedures.
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Chocolates And Pastries SellerPierre Hubert, Pâtissier/Chocolatier Sep 2013 - Jun 2014Dijon, France• Food preparation and presentation.• Welcoming host and customer care, offering advice on products.• Taking orders, face to face and on the phone.• Store presentation, cleaning.• Cashier.
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CashierLeroy Merlin Apr 2012 - Jun 2012Quetigny, Burgundy, FranceCashier, customers service.
Cheyenne Roché Education Details
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Lycée Sainte BénigneVocational Training Certificate In Tourism -
Lycée DiderotSocial And Economic Sciences
Frequently Asked Questions about Cheyenne Roché
What company does Cheyenne Roché work for?
Cheyenne Roché works for Client Legal Solutions
What is Cheyenne Roché's role at the current company?
Cheyenne Roché's current role is Personal Assistant/Administrator.
What schools did Cheyenne Roché attend?
Cheyenne Roché attended Lycée Sainte Bénigne, Lycée Diderot.
Not the Cheyenne Roché you were looking for?
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Cheyenne Roche
Milwaukee, Wi -
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