Cheyenne Roché Email & Phone Number

Māpua, Tasman, Nz

Motueka, Tasman, New Zealand

New Zealand

Mahana, New Zealand

Mapua, Tasman, New Zealand

Remaining casual when the team needs a back up.

Nelson, New Zealand

Tourism and travel operations (Level 5)

Motueka, Tasman, New Zealand

Motueka, New Zealand

• Advise travellers visiting from all the world and make bookings for accommodation, activities and events.• Sell various touristic products representing all New Zealand operators.• Management of retail shop, stocks and orders.• Promote Tasman Bays and New Zealand using different tools such as brochures, social medias, websites, newspapers, etc.• Supervise the team and assist the manager creating rosters, training processes, performance reviews, newsletters, staff meetings and reports.• Constant training of new employees.

Motueka, New Zealand

Advise travelers, sell touristic products, promote Tasman Bays and New Zealand.

Kaiteriteri, New Zealand

• Supporting the resort in providing excellent customer care and service to all guests.• Cleaning and housekeeping.• Breakfast preparation.• Kitchen hand, food preparation respecting dietary requirements.• Waitressing.

Port-Sur-Saône, Franche-Comté, France

• Euroserum provides whey powders and dairy ingredients, all over the world.• Recording, processing and tracking of contracts and sales orders.• Monitoring the availability of finished products.• Organization of dispatch schedules, triggering of deliveries and transport charter (SAP and TMS).• Establishment and verification of legal and administrative documents required for export.• Invoicing and reminders in the event of unpaid accounts.• Auditing: checking the reliability of the information, relating it to the needs of the customers.• Manage disputes and find solutions related to the service concerned.• Ensure the continuity of service and alert in the event of drift or dissatisfaction.• Classify and archive contracts, updating client information in database.• Participate in the training of new employees.• Be a representative of the profession at meetings.• To contribute to best practice by proposing improvements around the flow of information. • Replace absent colleagues for the management of their client portfolios.

Paris 11, Île-De-France, France

• CPAMs are private-law bodies with a public service mission.• They ensure close relations with public health insurance.• Assisting customers and helping to manage their rights to health insurance.• Assisting clients to go through the procedures to get payment for existing health conditions.• Support risk management action plans.• Health promotion information (screening for cancers, disabilities, etc.)• Adhering to a policy of health and social action by means of individual assistance to insured persons.• Collaboration with the social service of the pension insurance funds and health at work.• Updating files and administrative procedures.

Dijon, France

• Food preparation and presentation.• Welcoming host and customer care, offering advice on products.• Taking orders, face to face and on the phone.• Store presentation, cleaning.• Cashier.

Quetigny, Burgundy, France

Cashier, customers service.

Vocational Training Certificate, Tourism, Vocational Training Certificate In Tourism

Activities and Societies: Galleries Lafayette Voyages, Voyages 21, Eurolines - Travel Agencies, Dijon – FRANCE 2012 Trainee Travel Agent.

High School Diploma, Social And Economic Sciences