Chhavi Dhingra Email & Phone Number

Being a girl who always loved big city life, working a high end professional job always seemed so fascinating to me. My love for such a lifestyle took me to Toronto in 2023 for studying marketing. As studied, customer service remains crucial in even the field of sales and marketing. In order to improve on my professional communication skills and customer service skills I worked in Starbucks with position of a manager. This experience completely changed me as a person, it made me even more patient, calm and a better critical thinker.

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  Team Lead Manager

  Starbucks

  May 2023 - Feb 2024 - Toronto, Ontario, Canada

  During my time in Starbucks, I developed a deep understanding of customer needs and preferences. I honed my communication skills by engaging with customers daily, ensuring their satisfaction, and resolving any issues promptly. I believe that working there is a lot more than just making and serving coffee, it really builds you as a person by increasing your patience level. These experiences have equipped me with the ability to analyze consumer behavior and trends, a crucial skill for any job. I consistently exceeded sales targets by leveraging my understanding of customer preferences and tailoring my recommendations accordingly. This experience has given me a strong foundation in market research and consumer psychology.