• Launch targeted online advertising campaigns on social media platforms, effectively reaching and engaging with our targeted audience, leading to a 40% increase in conversion rate• Conduct market research and competitor analysis to identify trends and opportunities, leading to the introduction of new dance courses and workshops tailored to meet customer demands• Recruit 120 new students every quarter through various channels, including social media, community groups, and local… Show more • Launch targeted online advertising campaigns on social media platforms, effectively reaching and engaging with our targeted audience, leading to a 40% increase in conversion rate• Conduct market research and competitor analysis to identify trends and opportunities, leading to the introduction of new dance courses and workshops tailored to meet customer demands• Recruit 120 new students every quarter through various channels, including social media, community groups, and local marketing initiatives• Aid studio owner in coordinating bi-monthly teachers’ training and staff meetings Show less

• Mentored and provided support to 10 customer service representatives• Supervised the work of the service representatives to ensure adherence to quality standards, deadlines, and proper procedures• Resolved complex, escalated inquiries about health care while adhering to the Health Insurance Portability and Accountability (HIPAA) laws• Handled high volume of calls with outstanding customer service and professionalism• Developed new filing and organizational practices, improving… Show more • Mentored and provided support to 10 customer service representatives• Supervised the work of the service representatives to ensure adherence to quality standards, deadlines, and proper procedures• Resolved complex, escalated inquiries about health care while adhering to the Health Insurance Portability and Accountability (HIPAA) laws• Handled high volume of calls with outstanding customer service and professionalism• Developed new filing and organizational practices, improving efficiency and transparency of data management Show less

• Provided exceptional service through client engagement, offering genuine one-on-one service to discover needs and wants based on current wardrobe, lifestyle, career, etc. based on current trends• Launched a Facebook marketing campaign that received 1,500 likes in three weeks• Taught six new hires• Increased sales by 25 percent during the second year • Work as part of the management team in the execution of new seasonal floor sets, mannequin looks, and product… Show more • Provided exceptional service through client engagement, offering genuine one-on-one service to discover needs and wants based on current wardrobe, lifestyle, career, etc. based on current trends• Launched a Facebook marketing campaign that received 1,500 likes in three weeks• Taught six new hires• Increased sales by 25 percent during the second year • Work as part of the management team in the execution of new seasonal floor sets, mannequin looks, and product placement• Coach new associates on expectations, merchandising directives, and best practices on a lead-by-example approach Show less