- Interior arrangement and design- Building and running OTA channels, maintaining atractive and on-trend criteria according as the diversified travel patterns to optimize the properties’ performance statistics; hence persuading more customers to book the properties- Maintaining and improving customer service on the basis of detail orientation and customer feedback- Gained and have been maintaining Super Host on Airbnb platform since July 2019.

- Analysis skill via monthly report, measures and forecast, balancing inventory and product-purchase data on the basis of price, inventory, contracts’ articles and customers’ demand; hence maximizing profit- Working with number skill via price administration and monthly rebate with supplier- Managing cross-functional projects and leadership skill via coordinating and implementing the Director Board’s ideas and following the cross-department execution- Customer relation and deal closing skills via meetings with clients to understand their touch point and meet their requirements- Negotiation skill with supplier via requesting products’ price and lead time in order to meet each account or project’s requirements- Event planning and customer service skills via organizing the company's annual Golf tournament.

- Understanding the professional operation of a luxury hotel- Strong customer service, effective communication and quick problem-solving skills via immediately solving customer’s queries on a face-to-face basis- Event planning, logical thinking and logistic skill via arranging facilities on the basis of specific events and bookings- Working under pressure of busy events with a huge number of customers while maintaining high standard of the hotel- Strong team-working skill.

- Helped pediatric patients in hospitals in Hanoi to relieve their pain and entertain by operating weekly Art and Music classes- Operated concerts to raise fund for the voluntary trips aiming at unlucky children in the mountainous area of Vietnam- Gained experience in running an organization in both short-term and long-term view, via building vision, mission and planning activities- Developed organizing skill, especially event planning via building content, objects and timeline for each event, preparing facilities, allotting human resources and managing activities before, during and after events- Developed communication and negotiation skills via working with partners and raising sponsor for the events- Developed leadership and effective team-working skills