Chia-Wei Chen
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Chia-Wei Chen Email & Phone Number

Customer Experience Associate at Lorne's Coats
Location: Toronto, Ontario, Canada 7 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 86%

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Current company
Role
Customer Experience Associate
Location
Toronto, Ontario, Canada
Company size

Who is Chia-Wei Chen? Overview

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Quick answer

Chia-Wei Chen is listed as Customer Experience Associate at Lorne's Coats, a company with 6 employees, based in Toronto, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Chia-Wei Chen.

Chia-Wei Chen previously worked as Sales Representative at Syngen Biotech Co Ltd and Customer Experience Associate at 0311 Vintage. Chia-Wei Chen holds Master'S Degree, Analytics from Northeastern University.

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Lorne's Coats

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Profile bio

About Chia-Wei Chen

As a driven and dynamic professional with a Master’s degree in Analytics from Northeastern University and a background in Corporate Communications, Marketing, and Public Relations from the University of Leeds, I am passionate about leveraging data-driven strategies and marketing communication to deliver impactful results. My expertise spans digital marketing, business development, and client services across diverse industries, including biotech, banking, and e-commerce.I thrive in cross-functional environments, leading projects that merge marketing innovation with operational efficiencies, such as the development of a VR-based showroom and managing multilingual social media campaigns. As a natural educator, I have also had the privilege to teach and design international marketing courses for university students.I have successfully delivered measurable outcomes in each role with diverse experience in sales, investment consulting, and e-commerce, and:• Provided investment insights that were selected as internal training materials at Cathay United Bank. My weekly reports, based on regional economic indicators and corporate financial analysis, helped educate junior advisors and shape investment strategies.• Led a team of junior advisors to exceed monthly sales goals by promoting investment portfolios and providing in-depth advice on global economic trends and tax planning, which contributed to a 15% improvement in client engagement.• Enhanced brand awareness by creating consistent content across multiple digital platforms, including newsletters and social media posts for ForaCare Suisse AG, resulting in an average of 2-5 collaboration inquiries monthly from Europe and MENA regions.• Boosted conversion rates by 2% by conducting A/B testing on landing pages, improving elements such as UX design, keywords, and button colors to drive more engagement and sales.I am excited to connect with like-minded professionals and explore opportunities where I can apply my skills in analytics, digital strategy, and business growth to drive success.

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Chia-Wei Chen's current company

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Lorne's Coats
Lorne'S Coats
Customer Experience Associate
Toronto, ON, CA
Employees
6
AeroLeads page
7 roles

Chia-Wei Chen work experience

A career timeline built from the work history available for this profile.

Sales Representative

Taipei, Taipei City, Taiwan

  • As a Sales Representative at Syngen Biotech, I promoted clinical chemistry and hematology analyzers to 106 animal hospitals and research organizations. By analyzing sales data, I tailored product recommendations based.
  • Summary: Promoted clinical chemistry and hematology analyzers to local animal hospitals and research organizations.
  • Business Development: Analyzed sales data to observe order cycles for 106 animal hospitals for presenting appropriate instruments and testing kits.
  • Customer Relationship Management: Educated practitioners on operating company medical devices and interpreting testing results to assist in clinical diagnosis.
May 2023 - Jul 2024

Customer Experience Associate

0311 Vintage

Taipei, Taipei City, Taiwan

  • Help customers shop, located products, and provided them with fashion advice.
  • Maintained knowledge of vintage products to help explain value and build brand loyalty.
  • Provided a fast and friendly checkout experience and handled all Point-of-sale (POS) transactions in compliance with company standards.
  • Ensured overall accuracy in inventory, proper in-store organization, and accessibility of all products.
  • Processed inbound and outbound shipments, replenishment, and damaged goods repair.
  • Supported with commercial or operational actions to reach sales targets with the shop management team.
Feb 2023 - Jul 2024

Trainee Investment Consultant

Taipei, Taipei City, Taiwan

  • As a Trainee Investment Consultant at Cathay United Bank, I provided weekly investment reports based on regional economic trends and financial data, which were selected as training materials for the bank. I also led a.
  • Summary: Provided weekly investment reports to bank managers, assisted in educating fresh advisers, and led junior advisers to achieve their monthly sales goals.
  • Report Writing: Discovered investment opportunities via regional economic indicators, industry reports, and corporate financial statements. Reports were selected as internal training materials.
  • Team Leadership: Led junior advisers to consult with clients. Assisted junior advisers in interpreting the global economy, promoting investment portfolios, and providing tax planning advice.
  • Internal Training: Organized daily meetings to educate junior advisers on promoting investment portfolios and interpreting economic situations.
  • Business Development: Worked independently to generate leads and initiate cold calls to approximately 130 customers weekly.
Jul 2022 - Jan 2023

Digital Marketing Specialist

Taiwan

  • As a Digital Marketing Specialist at ForaCare Suisse AG, I executed digital strategies to generate leads in Europe and MENA for blood glucose meters, blood pressure meters, and Telehealth systems. I led content.
  • Summary: Assisted the team in Switzerland to obtain leads from Europe and MENA regions by executing the digital marketing strategies for blood glucose meters, blood pressure meters, and the remote Telehealth system.
  • Copywriting: Created content for official newsletters and posts consisting of health knowledge and company product solutions to obtain new leads. The monthly outcome was 2 to 5 emails on average for the collaboration.
  • Project Management: Led the content creation and visual design for the online showroom project. Cooperated with graphic designers and external agencies to establish corresponding mocks and layouts. VR booth project.
  • Social Media Management: Maintained and optimized the content on digital platforms of social media and the official website to ensure message consistency across all platforms to raise brand awareness and solve customer.
  • Marketing Research: Discovered trends and breaches in the market via medical research papers and competitors' strategies as the reference for future marketing strategy development.
Oct 2021 - May 2022

Marketing Lecturer

Airline Career Development Association

台灣 Taipei City 中山區

  • Summary: Led and taught the medium class with 20 to 30 university students.
  • Teaching: Taught and designed the marketing lectures of international marketing in practice, digital marketing, and corporate communication with bilingual slides and case studies over 100+ hours.
Jul 2021 - Oct 2021

Digital Marketing And E-Commerce Assistant

Yogoaima Motor Company

Taipei, Taipei City, Taiwan

  • Designed landing pages for 1000+ products and offerings on the e-commerce platform – Shopee. Proactively conducted market and competitor research, SEO, and Google trend research to identify the best keyword for.
  • Proposed and implemented AB testing on the e-commerce platform to drive further digital sales revenue. Self-taught AB testing skills and procedures and conducted testing on landing page’s keyword, button color usage.
  • Designed and executed interactive marketing communication strategies to strengthen customer retention. Took the initiative to draft customer journey mapping to analyze optimized communication methods and messages along.
Nov 2020 - May 2021
3 education records

Chia-Wei Chen education

Master'S Degree, Corporate Communication, Marketing And Public Relations, Pass With Merit

Activities and Societies: Student Speaker: A public speech held by students at LUBS marketing division. The keynote was Connection. I was.

Bachelor, Mass Communication

Top 10 student in the mass communication faulty (GAP, 3.55/4) Specialised on website design and photo editing

FAQ

Frequently asked questions about Chia-Wei Chen

Quick answers generated from the profile data available on this page.

What company does Chia-Wei Chen work for?

Chia-Wei Chen works for Lorne's Coats.

What is Chia-Wei Chen's role at Lorne's Coats?

Chia-Wei Chen is listed as Customer Experience Associate at Lorne's Coats.

Where is Chia-Wei Chen based?

Chia-Wei Chen is based in Toronto, Ontario, Canada while working with Lorne's Coats.

What companies has Chia-Wei Chen worked for?

Chia-Wei Chen has worked for Lorne'S Coats, Syngen Biotech Co Ltd, 0311 Vintage, Cathay United Bank, and Foracare Suisse Ag.

How can I contact Chia-Wei Chen?

You can use AeroLeads to view verified contact signals for Chia-Wei Chen at Lorne's Coats, including work email, phone, and LinkedIn data when available.

What schools did Chia-Wei Chen attend?

Chia-Wei Chen holds Master'S Degree, Analytics from Northeastern University.

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