Chiara De Angelis Email & Phone Number

- Managing and coordinating ongoing projects (Agile/Scrum methodology)- Evaluation, setup and planning of new and prospective projects (kick-off meeting, planning, Gannt chart etc)- Ensure that all projects are delivered on-time, within scope and within budget- Producing balance sheets for the PM using programs including Atlassian, Jenkins, Trello.

Milano

• Work with Revenue Manager ensure correct tracking and analysis of data for rooms and apartments
• Works closely with all booking channel representatives to ensure maximum performance on all channels
• Manage relationships with third party web-site market manager’s to optimize placement, productions, promotions, pricing
• Operates as the point of contact for assigned customers
• Identifies opportunities to grow business with existing clients
• Review the business pickup on a Daily/weekly/Monthly basis to suggest appropriate changes to business strategy.

Milano, Italia

• Be the point of contact for new accounts all over Italy
• Ensure hotel account are competitive by rooms, rates, inventory, offers, ranking positions and quality score.
• Create long term relationships with customer and property manager and deliver solutions according to customer needs and objectives.
• Manage campaigns, promotions and revenue volume according internal metrics and KPI’s
• Provide hotels with training and webinar on Expedia app and extranet
• Managing multiple projects within my team and across other departments: new hires training and new process training

Milano, Italia

• Explant FENDI S.R.L
• Travel management services for Fashion companies (Milan Fashion week women's/men's)
• Planning and selling transportations, accommodations, insurance and other travel services via GDS (Galileo)
• Cooperate with clients to determine their needs and advise them appropriate modes of transportations, travel dates, costs and accommodations
• Manage group reservations and business events

Roma, Italia

• Organizing groups travel from beginning to end, including tickets, accommodation and transportation
• Collect deposits and balances
• Manage Arco reservation system and special groups booking systems
• Book meeting rooms and catering services
• Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis

Roma, Italia

• Reservation system technical support to all CWT travel agencies all around Italy.
• General administrative duties
• Support Travel Managers of different clients
• Implementation of national and international clients
• Technical Test on GDS (Galileo)

Roma

• Guide clients on the appropriate styles of transportation, travel dates, costs, and accommodations
• Book transportation and hotel reservations on behalf of clients
• Collect payments and pay fees
• Meet sales targets and profit goals

Roma, Italia

• Building strong relationships with Hotels and Resorts
• Negotiating the best possible rates for customers
• Ensuring all travel packages adhered to industry regulations
• Over seeing the bookings procedure and ensuring accurate processing
• Researching competitors’ deals to ensure the agency remained competitive
• Building strong relationship with clients

Economia Del Turismo, 110/110

Gds Galileo - Tour Operations, Gestione Dei Servizi Di Viaggio E Turismo