Chiara Puleo Email & Phone Number

Brussels, BE

Brussels Metropolitan Area

Brussels, Brussels Region, Belgium

- Ensure the quality of the answers provided to the clients (CSAT root cause analysis); - Audit processes and procedures and give feedback within the team, organize training, document processes;- Proactively seeks opportunities for improvement and streamline processes, raising priorities to customer success dep and PMs.

Brussels Area, Belgium

Aalst, Belgium

- Ensure effective response to customer needs/enquires (provide information about product availability, expected delivery, etc). In case of any problem, make sure that solutions/alternatives are worked out for the accounts;- Problem solving and multi-tasking capability;- Management of SAP- Process and monitor all incoming questions and emails from.

Sicilia, Italia

• Implementation of promotional brand activities in the territory: ensure the presence and visibility of the brand & recommend corrective actions, strengthen relations with existing stakeholders at local level and create.
• Coordination of guerrilla teams doing promotional activities in field.

Pordenone, Italia

• Nurturing relations with company's stakeholders (i.e. clients, commercial agents, dealers);
• Promotion at the retailers: writing official communications (i.e. Power Point presentation on product novelties, guidelines about the correct use of the corporate image even inside shops etc.);
• CRM management: client analysis and segmentation.

Pordenone, Italia

• Support startup's activities;
• Nurturing the entrepreneurial skills of cultural sector, facilitate long-term networking with local business in order to exchange best practices and know-how;
• European Projects.

Bruxelles

• Participate to conferences and writing reports;
• Organization of events;
• Elaboration of thematic dossier;
• Assistence to administrative and logistic tasks within the public administration office;
• Web Editor: elaboration of schedules for the official regional websites

Murcia, Spagna

- European projects: Oversee all documents needed to fulfill the official criteria of the European Commission (Partner Agreements, Budgets, Letters of Mandate, etc.) and keep contact to the affected authorities; Development and implemetation of communication Plan for EU projects;- Research Study about International University Rankings: analysis of.

Master'S Degree, Integrated Marketing Communication, 110/110

Public Relations Strategic Management Istitutional and Corporate Communication Advertising Master's thesis in "Quality of the.

Erasmus, Facultad De Filosofía Y Letras

Español como segunda lengua, Lengua Espanola: composición y redacción

Bachelor'S Degree, Modern Languages And Literatures

English Language and North American Literature Spanish Language and Literature Italian Literature

Maturità Classica