Director, Marketing Center Of Excellence
Current
Jan 2024 - Present
AeroLeads people directory · profile
Chi Bui Email & Phone Number
Brand Management, Marketing Operations, and Marketing Strategic Programs at Blue Shield of California
at
Blue Shield of California
1 work email found
@blueshieldca.com
7 phones found area 415, 909, 714, and 800
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Brand Management, Marketing Operations, and Marketing Strategic Programs at Blue Shield of California
Location
San Francisco, California, United States
Who is Chi Bui? Overview
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Quick answer
Chi Bui is listed as Brand Management, Marketing Operations, and Marketing Strategic Programs at Blue Shield of California at Blue Shield of California, based in San Francisco, California, United States. AeroLeads shows a work email signal at blueshieldca.com, phone signal with area code 415, 909, 714, 800, and a matched LinkedIn profile for Chi Bui.
Chi Bui previously worked as Director, Marketing Center of Excellence at Blue Shield Of California and Director Of Brand Management and Communication & Creative Studio at Blue Shield Of California. Chi Bui holds B.S., Liberal Studies, Emphasis: Biology & Psychology from University Of California, Riverside.
Company email context
Email format at Blue Shield of California
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{first}.{last}@blueshieldca.com
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AeroLeads found 1 current-domain work email signal for Chi Bui. Compare company email patterns before reaching out.
Profile bio
About Chi Bui
Versatile customer relations, solution delivery and engagement leader with unique fusions of experiences in client services, customer experience management, complex solution sales, implementation, and program management; skilled in aligning diverse resources to create software and service based solutions for SaaS/Enterprise programs and Fortune 500/1000 companies.Specialties: • Client services, engagement and program management• Customer experience management (CEM/CX) and strategy consultation• Customer relationship, account management and consultative sales• Cross-functional team leadership, change management and process transformation• Software life-cycle management, Agile & Scrum methodologies
Listed skills include Crm, Enterprise Software, Saas, Net Promoter Score, and 29 others.
Current workplace
Chi Bui's current company
Company context helps verify the profile and gives searchers a useful next step.
15 roles · 34 years
Chi Bui work experience
A career timeline built from the work history available for this profile.
Director Of Brand Management And Communication & Creative Studio
Current
May 2022 - Present
Sr. Manager, Brand Ops & Marketing Strategic Programs
Aug 2017 - Jun 2022
Manager, Customer Experience Measurement
Sep 2014 - Aug 2017
Account & Delivery Director
Worked with a portfolio of enterprise customers to understand their key business objectives, scope of programs, projects - how they mapped to the company's offerings, and developed engagement strategies and execution plans for customer success. Responsible for executive level client relationships management, portfolio P&L, acting as a trusted adviser and escalation point, providing oversight and mentorship of Agile project development teams.
2013 - Jan 2014
Sr. Engagement Manager
Responsible for overall customer experience and engagement for SMB and Mid-Market customers. Worked with strategic customers and channel partners to develop CX/VoC programs ensuring the adoption of best practice NPS/CSat methodologies and solutions delivery. Managed executive level relationships and served as a trusted adviser to clients and partners starting at the pre-sale stage, acting as a CX/VoC program implementation and delivery (software & services) SME providing extensive input into program design, roadmap and business direction. Performed quarterly business and program reviews with clients and partners to ensure program actions and progress.
2011 - 2012
~1 yr
Sr. Account Manager
Developed, managed and grew multi-year Enterprise client relationships with C-level and program teams through in-depth business engagement, establishing business value and fostering loyalty to ensure retention. Provided account leadership, Customer Experience program guidance and implementation oversight ensuring customer success through program alignment and planning, strategies and roadmap development, and periodic business reviews. Developed acute understanding of business issues and opportunities to deliver actionable and high-impact NPS and CSat solutions.
2008 - 2011
~3 yrs
Director, Proposal Development & Planning
Held responsibilities for departmental operations, budgets, proposal development and pre-sale resources and Planning team to develop program budgets and prioritize deliverables. Streamlined client engagements with the development of strategies and processes for delivering “winning proposals”, client presentations and pricing strategies in partnership with cross-functional teams including Sales, Marketing, Production and Operations.
Jun 2007 - Jun 2008
Director, Client Services
Managed P&L and operations teams for Software Client Services, Technical Support and Registration & Data Management ensuring successful program, process and service delivery and efficiency. Responsibilities included hiring/building team, developing operational procedures, and managing departmental budgets for each respective area. Served as executive liaison, escalation point, and implementation consultant for software programs. Mentored team in defining business requirements and project execution.
2003 - 2007
~4 yrs
Account Executive
Bluedot Software
New and existing business development including solution sales, account management, contract development and negotiations, and enterprise software project implementation. Collaborated with Product Management team to define and develop new product features to meet customer needs.
2001 - 2003
~2 yrs
Project Manager
Bluedot Software
Project managed software (SaaS) program implementations, including business and technical requirements gathering and project budget, timeline, tasks, QC and testing management to ensure successful delivery.
2000 - 2001
~1 yr
Major Account Manager
Pacific Coast Office Products
New and existing sales, customer management and fulfillment for install base of 200+ accounts. Worked with enterprise, government and education accounts to win preferred vendor status and long-term contracts. Developed strategy, built and trained telemarketing team for lead generation and telesales.
1998 - 2000
~2 yrs
Inside Sales Manager
Image Express, Inc.
New and existing business development, lead generation, account fulfillment and administration of sales activities.
1997 - 1998
~1 yr
Utilization Review Clerk
Responsible for reviewing and directing primary care referrals through the appropriate process for approvals according to customers' healthcare plan.
Aug 1995 - 1997
Sales Associate
Retail sales and customer service. Merchandising. Managed opening and closing operations.
1993 - 1997
~4 yrs
1 education record
Chi Bui education
-
University Of California, Riverside
FAQ
Frequently asked questions about Chi Bui
Quick answers generated from the profile data available on this page.
What company does Chi Bui work for?
Chi Bui works for Blue Shield of California.
What is Chi Bui's role at Blue Shield of California?
Chi Bui is listed as Brand Management, Marketing Operations, and Marketing Strategic Programs at Blue Shield of California at Blue Shield of California.
What is Chi Bui's email address?
AeroLeads has found 1 work email signal at @blueshieldca.com for Chi Bui at Blue Shield of California.
What is Chi Bui's phone number?
AeroLeads has found 7 phone signal(s) with area code 415, 909, 714, 800 for Chi Bui at Blue Shield of California.
Where is Chi Bui based?
Chi Bui is based in San Francisco, California, United States while working with Blue Shield of California.
What companies has Chi Bui worked for?
Chi Bui has worked for Blue Shield Of California, Globant, Satmetrix, Ambassadors, Llc, and Bluedot Software.
How can I contact Chi Bui?
You can use AeroLeads to view verified contact signals for Chi Bui at Blue Shield of California, including work email, phone, and LinkedIn data when available.
What schools did Chi Bui attend?
Chi Bui holds B.S., Liberal Studies, Emphasis: Biology & Psychology from University Of California, Riverside.
What skills is Chi Bui known for?
Chi Bui is listed with skills including Crm, Enterprise Software, Saas, Net Promoter Score, Cross Functional Team Leadership, Customer Experience Management, Salesforce.Com, and Program Management.
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