Chicara Sanders, Mba, Pmp, Csm, Cspo Email & Phone Number

Memphis, TN, US

Los Gatos, California, US

• Transformed the cross-functional product and packaging program by implementing project management tools to refine team processes leading to the move of 70% of backlogged strategic projects from ideation to execution or.
• Accelerated the consolidation of deal teams and two Salesforce CPQ instances by initiating team trainings and system enhancements to eliminate inconsistencies and ensure a smoother transition to a unified team and system
• Significant Accomplishments: ⏵ Established project life cycle rituals to maintain project accountability, scope and timelines. ⏵ Influenced stakeholder decisions about forthgoing processes and procedures to improve.

San Francisco, California, US

• Initiates and executes cross functional large scale projects impacting 3,000+ Go-To-Market (GTM) team members by developing GTM strategy, creating processes and leveraging tools such as CPQ to enhance sales.
• Strategizes with and works to influence executive decisions about process changes and system functionality improvements to scale productivity while maintaining 20%+ year over year revenue increases per quarter
• Develops communications and trainings for all levels of sales executives and sales support teams to ensure a smooth global system implementation of CPQ along with new and updated policies, procedures and.

Los Gatos, California, US

• Led and facilitated numerous projects to develop/enhance internal sales processes, to improve data integrity across the sales organization and to expand Salesforce functionality, automation, and layouts
• Crafted high quality customer facing sales, renewal, partnership and services contracts ensuring business operational compliance across multiple market segments and to support gaining customer business
• Advised the sales team on deal structures, shepherds deals through the approval process, navigates customer redlines, assists with deal closure and data integrity for reporting

New York, NY, US

• Facilitated $40 million in partner and customer SaaS/cloud and on-premises contracts and agreements for business units including Customer Relationship Management (CRM), Human Capital Management (HCM), Healthcare and.
• Conducted in-person and remote training sessions for the entire North American Deal Desk
• Trained and mentored new analysts by assisting with learning processes and answering questions
• Analyzed deal structures, product configurations, and contract content to assist sales with winning over 1,000 contracts
• Coordinated cross-functional teams to problem solve customer issues, ensure business compliance and minimize risk
• Maintained the customer database and utilized Salesforce.com to track customer transactions and existing products

Memphis, TN, US

• Nominated for the Shelby County Schools - Janice Washington New Teacher of the Year Award 2013-2014
• Evaluated data to identify areas of improvement and to solve problems with student mastery
• Created and modified long-term lesson plans based on student data and curriculum goals to improve student mastery
• Researched and implemented new strategies and techniques to help improve student achievement

Memphis, TN, US

• Conducted testing and collected data on students to determine if students’ reading skills had improved and whether additional services were needed for students who continued to underachieve
• Collaborated with classroom teachers to develop effective joint strategies to further student success

Atlanta, GA, US

• Facilitated ticket sales to season ticket holders and the Atlanta metropolitan area
• Drove promotions, marketing efforts, and special projects to increase performance sales levels
• Managed questions and solved patron issues as they arise

Mba, Organizational Management

Bachelor Of Arts, Economics