Ching Ching Lai Email & Phone Number

Singapore

Singapore

FCC Compliance - Onboarding Team

Singapore

Act as Case Manager, have full ownership to follow through new account opening requests, liaising with Front Office, Compliance and Operations teams, provide end to end guidance and support to Private Bank RMs in client onboarding according to CDD requirements including client profiling, SOW, documentation, name screening, and identification of risk factors, i.e. sanctions, tax, PEP, reputational and sustainability risk.

Singapore

Ensured timely CDD/EDD review and risk assessment of new on-boarding and periodic review of existing accounts for Private Bank and Corporate Banking clients, and Correspondent Banks, advised business units on client on-boarding matters such as deficiencies of KYC information, SOW and documentation, reviewed daily screening matches generated by AML system, ad hoc inward/outward transactions, and daily escalated AML/CFT transaction hits/alerts generated by AML system related to private and… Show more Ensured timely CDD/EDD review and risk assessment of new on-boarding and periodic review of existing accounts for Private Bank and Corporate Banking clients, and Correspondent Banks, advised business units on client on-boarding matters such as deficiencies of KYC information, SOW and documentation, reviewed daily screening matches generated by AML system, ad hoc inward/outward transactions, and daily escalated AML/CFT transaction hits/alerts generated by AML system related to private and corporate banking. Keep abreast and performed gap/impact analysis on new/updated MAS regulations and guidelines, update Compliance manual. Perform testing on new KYC system. Show less

Singapore

Ensured timely CDD/EDD review and risk assessment on monthly sampled completed periodic review of existing accounts for Private Banking clients, advise Client Advisors on deficiencies of KYC information, screening matches and transactions, ensured clients’ KYC records are compliant with current regulatory standards and bank’s policy and procedures.

Singapore

Ensured timely CDD/EDD review and risk assessment of new on-boarding and periodic review of existing accounts for Corporate Banking clients and Correspondent Banks, advised front office and business units on client on-boarding matters such as deficiencies of KYC information and documentation, reviewed screening matches for trade finance transactions and daily escalated AML/CFT transaction hits/alerts generated by AML system related to corporate banking group, reviewed credit proposals for all… Show more Ensured timely CDD/EDD review and risk assessment of new on-boarding and periodic review of existing accounts for Corporate Banking clients and Correspondent Banks, advised front office and business units on client on-boarding matters such as deficiencies of KYC information and documentation, reviewed screening matches for trade finance transactions and daily escalated AML/CFT transaction hits/alerts generated by AML system related to corporate banking group, reviewed credit proposals for all new and existing credit relationships. Kept abreast and performed gap/impact analysis on new/updated MAS regulations, guidelines and consultation papers, update Compliance manual. Performed Compliance reviews and testing on various activities of corporate banking group. Show less

Singapore

Partnered with the client facing teams, ensured client KYC records are compliant with current regulatory standards and bank’s policy and procedures. Ensured timely completion of all client levels KYC CDD/EDD periodic reviews of private bank client relationships. Updated client's background, source of wealth as per public search information and Banker's advice, performed account transaction review, and addressed any suspicious activity, AML issue, negative news or PEP identification and… Show more Partnered with the client facing teams, ensured client KYC records are compliant with current regulatory standards and bank’s policy and procedures. Ensured timely completion of all client levels KYC CDD/EDD periodic reviews of private bank client relationships. Updated client's background, source of wealth as per public search information and Banker's advice, performed account transaction review, and addressed any suspicious activity, AML issue, negative news or PEP identification and mitigation on risk. Identified red flag or potential risks and escalated in a timely manner in line with policy and procedures. Show less

Singapore

-Led 3 members team that performed KYC review on new on-boarding and existing accounts under NRI, China and Taiwan Market Teams, assisted other Team Leads of different markets in managing their teams during their absence.-Provided coaching, guidance, support and feedback to the team in support of ongoing development and retention, inspired them to work collaboratively to achieve business KPIs.-Ensured the team worked closely with Front Office, Compliance and Legal to deliver overall… Show more -Led 3 members team that performed KYC review on new on-boarding and existing accounts under NRI, China and Taiwan Market Teams, assisted other Team Leads of different markets in managing their teams during their absence.-Provided coaching, guidance, support and feedback to the team in support of ongoing development and retention, inspired them to work collaboratively to achieve business KPIs.-Ensured the team worked closely with Front Office, Compliance and Legal to deliver overall client satisfaction, conducted timely and quality CDD/EDD review and risk assessment of new on-boarding and periodic review accounts, conducted name screening on KYC and relevant documents in accordance with the prevailing bank’s policies and local regulatory requirements, and timely processing of static data updating requests, advised front office and business units on client on-boarding matters such as deficiencies of KYC information and documentation.-Managed the inflow of requests and prioritized KYC client on-boarding and periodic reviews, ensured that all enquiries are attended by the team in a prompt and efficient manner, followed up on any delay and deficiency on KYC docs, conducted on-boarding process training for Front Office’s new joiners, prepared monthly reports on account documentation irregularities and statistics for management review. Show less

180 Cecil Street Singapore

-Evaluated CDD/EDD KYC review for new on-boarding and existing high risk clients including individual clients, Corporate Banking clients, Correspondent Banks on their background, ultimate beneficiary owner, source of wealth, transaction review and adverse news, ensured necessary KYC docs are in line with policy and procedures, conducted quarterly due diligence checks on medium and low risks clients, conducted annual and ad hoc transaction threshold review..-Provided proactive support and… Show more -Evaluated CDD/EDD KYC review for new on-boarding and existing high risk clients including individual clients, Corporate Banking clients, Correspondent Banks on their background, ultimate beneficiary owner, source of wealth, transaction review and adverse news, ensured necessary KYC docs are in line with policy and procedures, conducted quarterly due diligence checks on medium and low risks clients, conducted annual and ad hoc transaction threshold review..-Provided proactive support and advice on all issues, i.e. deficiencies of KYC information and documentation, escalated AML issues including day to day transactions, adverse news, AML compliance requirement and FATCA/GATCA related issues to various business units, performed analysis on alerts or abnormal transactions flagged as suspicious or hits on sanction/terrorist lists generated from AML system, transaction analysis and other AML and KYC checks.-Kept abreast of regulatory updates, involved in drafting and reviewing manuals, policies and procedures in light of new regulatory/business changes, provided quality advice and training on new/changes in regulations, guidelines to various business units, assisted business units to design the required control.-Assessed and identified compliance risk, ensure timely reported to Authority and tracked, handled queries from MAS, law enforcement, other authorities on AML/CFT related issues, suspicious checks.-Participated in FATCA/GATCA implementation process and ad-hoc KYC related/AML initiatives process improvements projects Show less

Singapore

-Led 8 members Account Opening/Static Team that provided daily operational support in Account Opening, Account Closing and static data maintenance for 3 Business Divisions, PB, TPC and Treasures, managed and guided the team to maximize their performance, inspired them to work collaboratively to achieve business KPIs.-Managed daily operational support and handled phone/email enquiries from Sales Teams and Management, coordinated with Management/Internal Control/Compliance to ensure the team… Show more -Led 8 members Account Opening/Static Team that provided daily operational support in Account Opening, Account Closing and static data maintenance for 3 Business Divisions, PB, TPC and Treasures, managed and guided the team to maximize their performance, inspired them to work collaboratively to achieve business KPIs.-Managed daily operational support and handled phone/email enquiries from Sales Teams and Management, coordinated with Management/Internal Control/Compliance to ensure the team adhered to bank’s policies and regulatory requirements, met audit and risk control measures for BAU procedures and processes.-Participated in ad-hoc projects such as IT enhancement and Process Improvement Efficiency (PIE) program to streamline and automate processes through system enhancements or team merger. Show less

Singapore

-As a team leader, besides mentoring/coaching/guiding team members, to manage daily operational support, handling phone/email enquiries from Sales Teams and Management, coordinate with Management/Internal Control/Compliance to ensure the team adheres to audit and risk control measures for BAU procedures and processes. Participate in ad-hoc administrations and projects.-Before merger, lead a 15-team members Deposit Team that provides daily operational support to 3 branches, i.e. Singapore… Show more -As a team leader, besides mentoring/coaching/guiding team members, to manage daily operational support, handling phone/email enquiries from Sales Teams and Management, coordinate with Management/Internal Control/Compliance to ensure the team adheres to audit and risk control measures for BAU procedures and processes. Participate in ad-hoc administrations and projects.-Before merger, lead a 15-team members Deposit Team that provides daily operational support to 3 branches, i.e. Singapore Branch, Hong Kong Branch, and Sister Company American Express International Deposit Company (“AEIDC”) in time deposits, premium deposits, inward and outward remittances, book transfers, structural deposit inputs and card bill payments.-Taken part in the merger and integration of work process for both Spoke (i.e. middle office) and Chennai Hub, involved in the process of winding down the business and Operation of AEIDC.-After merger and channeling some work processes to Chennai Hub, lead a 4-team members Deposit Team that provide Spoke support to Singapore Branch Private Bank in time deposits, Islamic deposits, inward remittances, Treasury products book transfers and card bill payments before forwarding to Chennai Hub for processing. Show less

-Provide operational support to Private Banking/FAS/Retail Marketing teams and credit administration for an existing Corporate Clients.-Assist Team Leader to provide directions and coaching/guidance to other team members in daily operational support and other ad hoc administration.-Responsible for credit control and administrative support, evaluate client’s margin position, collateral monitoring, approve PB e-Credit applications, review documents, administer corporate clients’ portfolio… Show more -Provide operational support to Private Banking/FAS/Retail Marketing teams and credit administration for an existing Corporate Clients.-Assist Team Leader to provide directions and coaching/guidance to other team members in daily operational support and other ad hoc administration.-Responsible for credit control and administrative support, evaluate client’s margin position, collateral monitoring, approve PB e-Credit applications, review documents, administer corporate clients’ portfolio and liaise directly with corporate clients in collateral monitoring and daily drawings, ensure compliance with all regulatory requirements (NY and Singapore).-Prepare monthly and miscellaneous reports for Head Office and MAS.-Perform testing to enhance current operation recording system (i.e. Globus system).-Lead an odd hour team of 3 that runs the daily operational services of AEIDC’s products since Nov 2002.Operations – Corporate Banking-Duties involve Syndication Loans, Bilateral Loans, Standby Letter of Credit (SBLC), Guarantee, and Agency Loans, prepare monthly and miscellaneous reports for Head Office and MAS.-Lead an odd hour team of 3 that runs the daily processing of record keeping and operational services of AEIDC’s Deposit products to sister company, American Express International Deposit Company (AEIDC), which reports to New York and Cayman Island Management Teams. Provide direction and guidance to team members, and resolve any operational issues/problems arose. Handle phone/email enquiries from overseas Relationship Managers and booking centers, approve exceptional requests. Show less

Professional Diploma In Applied Business Psychology, Applied Business Psychology, Pass

Diploma In Investment, Investments And Securities, Pass