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Chinglin Tung Email & Phone Number

Technical Account Manager 位於 Synology at Synology
Location: Taipei, Taipei City, Taiwan, Province Of China 7 work roles 2 schools
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Current company
Role
Technical Account Manager 位於 Synology
Location
Taipei, Taipei City, Taiwan, Province Of China
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Who is Chinglin Tung? Overview

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Chinglin Tung is listed as Technical Account Manager 位於 Synology at Synology, a company with 630 employees, based in Taipei, Taipei City, Taiwan, Province Of China. AeroLeads shows a matched LinkedIn profile for Chinglin Tung.

Chinglin Tung previously worked as Technical Account Manager at Synology and Technical Support Manager at Synology. Chinglin Tung holds 碩士, 科技應用管理 from 國立臺灣師範大學.

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Synology

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Profile bio

About Chinglin Tung

Technical Support professional with 8+ years of experience in the storage industry to help customers solve product and service issues. I was experienced in Virtualization, Networking, Storage, Backup solutions, and Cloud services. Based on this experience, my position switched to Technical Account Manager in 2024, especially focused on creating business impact for customers with Synology technology and driving customer success in pre-sales process

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Chinglin Tung's current company

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Synology
Synology
Technical Account Manager 位於 Synology
taipei city, taiwan, taiwan
Website
Employees
630
AeroLeads page
7 roles

Chinglin Tung work experience

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Technical Account Manager

Current

台灣 新北市 板橋區

1. Understand customer needs and architect an appropriate solution2. Focus on developing deep technical knowledge of Synology solutions and a broad range of associated technologies3. Figure out where Synology technology can create business impact for customers

Apr 2024 - Present

Technical Support Manager

Current

台灣 新北市

1. Motivates team members and assesses performance2. Provides help to management, including hiring and training, and keeps management updated on team performance3. Analyze issue types and customer satisfaction for support tickets to improve product and engineer quality

Jan 2021 - Present

Sr. Technical Support Engineer

Taipei

1. Create outstanding user experience2. Manages and leads a team of Cloud and Backup solution3. Take full ownership of post sales activities. Design flows and facilitate adoption of these solutions with a variety of customer systems

Jan 2018 - Dec 2020

Technical Support Engineer

Taipei

1. Provide services for global end users and distributors2. Analyze and organize technical tickets/e-mails by category3. International and domestic phone support

May 2016 - Dec 2017

It Technician

1. Maintain IT hardware/software and network devices, including backup solution.2. Helpdesk for internal user problems.3. Assets/user account management and setting up user guide.4. Fulfilling IT-related administration process.

Jul 2013 - Oct 2014

Administrative Assistant

台灣 台北市

Jun 2012 - Jun 2013
Team & coworkers

Colleagues at Synology

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2 education records

Chinglin Tung education

FAQ

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What company does Chinglin Tung work for?

Chinglin Tung works for Synology.

What is Chinglin Tung's role at Synology?

Chinglin Tung is listed as Technical Account Manager 位於 Synology at Synology.

Where is Chinglin Tung based?

Chinglin Tung is based in Taipei, Taipei City, Taiwan, Province Of China while working with Synology.

What companies has Chinglin Tung worked for?

Chinglin Tung has worked for Synology, 英特爾公司, 中央研究院, and Cymmetrik Enterprise Co., Ltd..

Who are Chinglin Tung's colleagues at Synology?

Chinglin Tung's colleagues at Synology include Wayne Niu, Hui Wen Huang, Wenchiao Wu, Yi-Hua Hsu, and 張翠云.

How can I contact Chinglin Tung?

You can use AeroLeads to view verified contact signals for Chinglin Tung at Synology, including work email, phone, and LinkedIn data when available.

What schools did Chinglin Tung attend?

Chinglin Tung holds 碩士, 科技應用管理 from 國立臺灣師範大學.

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