Chintan Patel work email
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Chintan Patel personal email
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Experienced Technical Support Specialist and IT Solution Developer with a strong foundation in Data engineering and Android development. Leveraging a Computer Science and Engineering background, I bring hands-on expertise in developing applications, optimizing codebases, and implementing rigorous testing procedures to drive software efficiency and quality.With nearly 2 years of experience in IT support and data solutions, I am proficient in troubleshooting, maintaining IT systems, and managing ServiceNow operational tickets to ensure SLA compliance and customer satisfaction. My technical skills encompass cloud platforms like Azure, data tools like Power BI and SSIS, and IT support tools such as JIRA and Confluence.I have a proven track record in Agile methodologies and cross-functional collaboration, excelling in both in-person and remote support environments. Passionate about continuous learning and growth, I am poised to contribute seamlessly to dynamic teams in Canada’s thriving tech landscape.Seeking new opportunities to apply my skills and make impactful contributions in the fields of mobile solutions, data engineering, and software development.Contact: chintanpatel2199@gmail.com
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SmeGatestoneWaterloo, On, Ca
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Technical Support SpecialistGatestone May 2024 - PresentBrantford, Ontario, CanadaAs a Technical Support Specialist at Gatestone & Co, I have:1. Ensured SLA Compliance: Managed ServiceNow operational tickets to ensure timely resolution and maintain SLA compliance, significantly improving customer satisfaction.2. Expert Troubleshooting: Diagnosed and resolved complex technical issues using event logs and performance traces, collaborating with IT Security teams for system hardening, patching, and updates.3. Effective Communication: Acted as the point of contact for downtime communication, ensuring clear and effective updates to end-user groups, and meticulously documented all technical work.4. Customer-Centric Support: Provided knowledgeable technical support for network, Internet, cable, digital phone, and computer issues, educating customers on product benefits and identifying opportunities for improved experiences.5. Promotion and Sales: Promoted and sold the features, advantages, and benefits of client products and services, enhancing customer satisfaction and driving product adoption.
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Associate Mobile Engineer, AndroidIms (Insurance & Mobility Solutions) May 2023 - Aug 2023Waterloo, Ontario, CanadaEnhanced trip detection accuracy by 8% through the development and implementation of geofences within the product.Conducted refactoring of legacy code, eliminating 90% of code smells identified by SonarQube and optimizing codebase efficiency.Implemented rigorous testing procedures, including writing unit tests and conducting integration testing, resulting in a 15% reduction in software bugs.Actively participated in Agile development processes, contributing to bi-weekly sprint goals and achieving a 100% on-time delivery rate.Collaborated with cross-functional teams to prioritize and address critical issues, ensuring seamless product performance.Providing support with white labeling to help new clients with their requirements.Made use of BI dashboards to understand driver’s behaviour to make the product efficient. -
Software Engineer Data AnalystMindtree Oct 2020 - Sep 2022Hyderabad, Telangana, IndiaAs a Data analyst at Mindtree LTD, I have:1. Developed expertise in Power BI for visual data analysis, facilitating informed decision-making and improving efficiency by 30%.2. Applied data warehouse concepts to clean and transform data from diverse sources, preparing them for ingestion into data lakes.3. Utilized advanced SQL skills to write complex queries, optimizing data retrieval and manipulation processes for improved efficiency and performance.4. Implemented SSRS for generating custom reports to meet client requirements and enhance project visibility.5. Employed SSIS to design and execute data integration workflows, ensuring seamless data flow between systems and applications.
Chintan Patel Skills
Chintan Patel Education Details
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3.80 Cgpa
Frequently Asked Questions about Chintan Patel
What company does Chintan Patel work for?
Chintan Patel works for Gatestone
What is Chintan Patel's role at the current company?
Chintan Patel's current role is SME.
What is Chintan Patel's email address?
Chintan Patel's email address is ch****@****hoo.com
What schools did Chintan Patel attend?
Chintan Patel attended Conestoga College, Jntuh College Of Engineering Hyderabad.
What skills is Chintan Patel known for?
Chintan Patel has skills like Solution Selling, Strategic Partnerships, Unified Communications, Strategy, Cloud Computing, Telecommunications, Saas, Go To Market Strategy, Business Development, Product Marketing, Start Ups, Sales Enablement.
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Chintan Patel
Greater Toronto Area, Canada -
Chintan Patel
Product Manager At Titan Logix Corp| Cbap | Psm | Cspo | Lean Six Sigma Black BeltEdmonton, Ab1gmail.com -
Chintan Patel
Brampton, On -
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