Chintan Patel Email & Phone Number

North Kingstown, Ri, Us

Edmonton, Alberta, Canada

-- Led a geographically dispersed cross-functional team of 7 people to develop the MVP of the digital product (SaaS/API) from inception to delivery.-- Collaborated closely with the CPO in the leadership strategy sessions to define product goals-- Developed the Product Vision and Roadmap that aligns with the organizational vision and strategy -- Identified and validated $3 M worth of opportunities across markets to help the organization grow -- Orchestrated and managed pilot user’s field trials for the new IoT MVP in two new markets-- Spearheaded the continuous product discovery cycles to identify user pain points and validate solutions -- Owned, analyzed, prioritized, and validated the Opportunity assessment sales pipeline

Saskatchewan, Canada

-- Eliminated manual interventions reducing customer wait time, human errors, and the need for one full-time employee by applying a continuous improvement strategy-- Played a strong part in co-ordinating 8-person team for 3 projects as a product owner-- Authored story mapping, user journeys, and business cases -- Maintained and refined product backlog by analyzing sprint review outputs and UX research -- Redesigned processes to improve turnaround time (TAT) for taxis by 50% --Introduced NPS-driven continuous improvement, integrating customer feedback into product development, leading to a 30% increase in product usage.-- Upskilled driver teams by delivering customized training in product usage as a Subject Matter Expert-- Coached and mentored the Development team on current Agile practices

Ahmadabad, Gujarat, India

-- Managed development, release, and scaling of an ERP system-- Created business cases, problem statements, personas, and customer journeys to identify business and user needs-- Planned and facilitated product vision and product roadmap workshops and led release planning meetings-- Trained developers in requirement elicitation and communication techniques to promote cross-functionality-- Created low-fidelity prototypes of stories to check for shared understanding and detect missing requirements, edge cases and exception scenarios-- Reduced customer inventories by $10 M by creating and implementing a customer success matrix-- Increased the throughput by $50 M of mining companies by reducing the downtime of their truck fleet-- Worked in a broad range of industries ranging from healthcare to mining across various geographies

India

-- Managed the development and integration of IoT solutions for irrigation and fertigation automationLed the successful pilot of agriculture automation at 50+ sites across India -- Developed external channel of 35 direct selling agents (DSA) for business development-- Increased product adoption by 150 % in the Year 2014 and by 200 % in 2015 leveraging internal/external channels-- Efficiently managed and refined product backlog, epics, features, user stories and bugs

India

-- Worked on a web-based B2C health records platform integrating hospitals, pathology labs and pharmacies -- Interacted closely with Customers, End Users and Business SMEs to elicit requirements -- Mapped and aligned the business processes and data formats of the platform with external stakeholders-- Conducted customer training and achieved a 35% increase in hospital participation along with core BA responsibilities

Bachelor Of Technology (B.Tech.), Agricultural Engineering

Master Of Science - Ms, Physics