Deal Desk Analyst
Current• I assisted in testing and developing the front-end functionality for a new button in Salesforce, enabling team members to efficiently create new deals. This enhancement improves user experience and streamlines the deal creation process.• I designed a process that integrates Slack and Salesforce to expedite shipping verification immediately upon closing an opportunity. This system ensures real-time communication and automatic updates, streamlining the workflow and improving overall efficiency.•Act as primary support to Sales Directors and Sales Leadership in all thingsdeal structuring, quoting, and contracting.•I create quotes using DealHub and ensure that ButterflyMX's established business rules are consistently upheld throughout the sales process. Additionally, I am responsible for meeting Deal Desk SLAs, ensuring timely and accurate resolution of all requests.•Identify bottlenecks in the sales process by reviewing Salesforce metadata.•Ensure Salesforce & Dealhub CPQ data integrity and correct display of data with fieldteams•Act as liaison between Field Sales, Sales Leadership, Operations, and Finance