Chester Canonigo Email & Phone Number

Philippines

Philippines

Region Xi - Davao, Philippines

- Started this group with Dominic Anacion as a way to network with other writers in the Philippines. We currently have 17,000 group members from all over the world sharing information, tips, and tricks on how to write, get clients, get study materials, and training.- I manage a group of 6 administrators/moderators who control the flow of the conversation, set house rules, and enforce them to ensure the group operates in a safe manner and everyone has a safe environment to share ideas with others.- We have provided employment to some of the group members through referrals.

- Worked as the sole copywriter for various sites under the Four13 Group umbrella of clients. Clients included: COITracker.com, Minnesota School of Music, CTS Online, Mt. Meru Coffee Project, and USA Business Options.- Underwent additional training focused on copywriting, sales funnel creation, SEO, and cyber security. Other notable training related to the site included: Coffee production and manufacturing and a refresher course on music theory to serve clients (Mt. Meru Coffee Project and Minnesota School of Music) better.

- Created content for Retailey.com, an Amazon affiliate site.

New Zealand

- Wrote copy for:TheAutosunday.com (an automotive-niche site), AllDigitalSchool.com (an online school site), CutPastePhotosPro.com (a digital image processing app site), and zShot.com (a digital image processing app site). - Also worked with Amazon Affiliate links to monetize content on the websites mentioned above.- Worked as an editor for articles sent in by other writers. Focused on editing grammatical issues without changing the other writers’ individual personalities and voices.

Davao City

- Write eBooks, Blog posts, and articles, provide Quality Assurance work, and perform Adwords and SEO-related activities.- Handled the creation of copy for websites subscribed to Zeald and Dash 10 Managed Services. Copy included promotional and marketing campaigns, blog posts, articles and eBooks, and email marketing.- I was also in charge of proofreading, copywriting, and creation of business processes and manuals for internal and external customers.- Through Dash 10 Managed Services, I received a lot of training through Hubspot, Udemy, and Lynda.com. The training was primarily for copywriting, copy editing, creation of sales funnels, creation of sales campaigns, and email marketing. - Other forms of training I received through Dash 10 Managed Services included Search Engine Optimization, Search Engine Marketing, Google Analytics, and Google AdWords for both Search and Display.- I was eventually tasked to provide Quality Assurance work to ensure all websites exhibited proper presentation and full functionality.

Philippines

- Wrote eBooks, Blog posts, articles- Manage the writer pool and give out assignments. Upon submission, I do the quality assurance checking and make sure all written works are error-free. - Provide constant communications with clients to give progress updates.- Added responsibilities include basic HR Management, Training (Online), Finance and Client Business Acquisition.

Philippines

- Oversaw all sales-related operations in Mindanao for business opportunities. - Managed the day-to-day activity of dealers and distributors in Davao and ensure that all their needs are immediately acted upon.- Analyze and utilize communication data in order to provide pre and post-sales support to the customers.- Provide Communication from the head office to field-based dealers and distributors.- Participated in government and private hospital bidding. Notable wins include successful bids and deliveries to SPMC, 911, the Central Health Office, the Department of Health, and the Department of Education in Davao City.

- Handled a group of 5 writers and was responsible for their career growth and personal development. We provided web content, virtual assistance, articles, web designs, logos, and other services.- My main responsibilities were education, coaching, and progress monitoring- Documented progress on a daily, weekly, monthly, and annual basis. This included transaction monitoring and performance evaluation.- Authored a select number of procedures for writing and trained the writers how to apply it to their work.

Philippines

- Oversaw the operations of the Contact Center and provided effective communication handling to support the company’s needs- Ensured all inbound and outbound calls are properly handled, monitored, and relayed to concerned parties.- Managed the day-to-day activities of the Contact Center Associates. Developed and enhanced the skills of the Contact Center Associates.- Analyzed and utilized communication data in order to provide pre and post-sales support to the customers.- Authored several memos and processes to make communications more efficient. Communications extend to SMS, email, landline calls, and fax as well as postal correspondence.- Handled workforce management, Quality Assurance, and Training.- Managed to cut communications expenses down to 26% of its original spending. Used savings to acquire telecommunications devices and a central communications hub to make the contact center more efficient.

Philippines

- Handled a revolving group of 15 agents and was responsible for their career growth and personal development. - Main responsibilities were education, coaching, and progress monitoring- Documented progress on a daily, weekly, monthly, and annual basis. This included transaction monitoring and performance evaluation.- Received training for Maximizing Efficiency in the Workplace for Employees in a Call Center Environment, Efficient Call flow processes, and Motivational Tools for Officers.

Philippines

- Selected to become a pioneer for the newly launched Hosting Division for Network Solutions Inc. Handled Tier 1 duties which included basic technical assistance, sales, inquiries, and others. - Handled Hosting Support, Website support, Email support as well as technical inquiries, basic to advanced troubleshooting, and sales. Other responsibilities included: basic construction and development of websites and databases for customers.- Received commendations for being the top sales converter and providing excellent Customer services - Acted as OIC on several occasions and handled Supervisor Calls when needed. Actively assisted in the collection of Daily Sales conversions as well as sending out commendations.- Attended various Professional Development Training Sessions (Introduction to Excel, Employee Motivation, and Active Listening) for self-improvement.- Completed Peer Trainer program and actively assisted in Training and Nesting periods of several batches. Handled Communication Skills and Product Specifications Training

Tacloban, Eastern Visayas, Philippines

- Started as a crew member in charge of stacking video materials and cleaning the store.- Promoted to marketing specialist and was in charge of membership acquisition.- Promoted to trainer and provided the necessary skills training to all aspiring crew members and applicants. Also authored training manuals specific to the branch that was eventually adapted by the company as standard operating procedures and practices. - Promoted to Manager and was in charge of the daily activities of the branch. Consistently outperformed other stores in sales.

Tacloban, Eastern Visayas, Philippines

- Received basic radio and video equipment training- Underwent personality development training- Handled basic disc jockey duties as well as voiced ad campaigns and hosted events.

Bachelor Of Science (Bs), Business Administration, Management And Operations

Education record