Chip Ritter

Chip Ritter Email and Phone Number

Bozeman, MT, US
Chip Ritter's Location
Bozeman, Montana, United States, United States
Chip Ritter's Contact Details

Chip Ritter personal email

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About Chip Ritter

Chip is thrilled to be at Montana State University and rejoining the Higher Education community after 20 years in the tech sector. He believes earning your college degree is a long-term investment in yourself — and that the more you put into your college experience, the more you’ll get out it. The entire campus is a classroom, offering the opportunity to learn more about how one likes to work, play, and socialize while gaining the skills and knowledge needed to propel oneself into the future. Every member of the faculty and staff at MSU wants to set students up for success. When not in the office, Chip can be found hanging out with his wife and daughter, singing with the Bozeman Symphony Choir, or banking as many turns as possible at Bridger Bowl. He also cherishes his visits to Minnesota, where his son is attending college.Chip earned a bachelor’s degree in Clinical and Counseling Psychology with a minor in Vocal Music Performance from San Jose State University and a Master’s in Student Affairs Administration from Michigan State University. He has special insight into Residence Life, Study Abroad, and the international student experience, having lived and worked outside the United States.

Chip Ritter's Current Company Details
Montana State University-Bozeman

Montana State University-Bozeman

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Program Manager
Bozeman, MT, US
Chip Ritter Work Experience Details
  • Montana State University-Bozeman
    Program Manager
    Montana State University-Bozeman
    Bozeman, Mt, Us
  • Montana State University-Bozeman
    Program Manager
    Montana State University-Bozeman Sep 2023 - Present
    Bozeman, Montana, United States
    As the Early Alert Program Manager, I work with faculty and students to promote and rally utilization and encourage engagement and personal development respectively.
  • Montana State University-Bozeman
    Student Success Advisor
    Montana State University-Bozeman Nov 2022 - Feb 2024
    Bozeman, Montana, United States
    Our goal is to ensure our student-clients receive the full benefit of the MSU experience - both inside and outside the classroom - during their college years. In short, we provide the services we wish we had in college.
  • Articulate
    Sr. Customer Success Manager
    Articulate Apr 2019 - Dec 2021
    As Articulate’s Customer Success efforts expanded, we hired more team members and established leadership roles. We moved to assigned accounts, and my long-standing experience afforded me the opportunity to move to the Sr. CSM role. In this role, I represent Articulate to our highest-value and highest-potential-value customers in all sectors including Amazon, Microsoft, Nestlé, USAA, T-Mobile, and more. The experience I have working with Articulate customers in Sales, Coaching, and Customer Success roles informs my deep understanding of our customers and their needs.I expertly solve customers’ adoption challenges with Articulate 360 apps and resources, often working cross-functionally with the Support, Training, and Software Development teams to create solutions and improve our own processes. I coach and mentor new success team members and continually help optimize the Customer Success program.
  • Articulate
    Customer Success Manager
    Articulate Aug 2017 - Apr 2019
    I am proud to be Articulate's first Customer Success Manager. Working cross-functionally with members of the Sales, Marketing, and Operations teams, I created the first playbooks for our onboarding and renewal efforts. I also developed operational processes for day-to-day work. I trained and coached our first CS hires in those processes as well. In this role, I executed Customer Success plays and built relationships with customers to onboard them, drive product adoption and satisfaction, secure renewals, and expand our footprint within accounts.
  • Articulate
    Success Coach
    Articulate Jun 2013 - Jul 2017
    Bozeman, Mt
    Focused on establishing great relationships and fantastic customer experiences for those just getting started with our tools through sales guidance and software functionality support.
  • Articulate
    Sales Support Analyst
    Articulate May 2011 - Jun 2013
    Focused on problem solving, sales and software functionality support for our customers.
  • Montana Department Of Labor & Industry, Workforce Services Division
    Training & Development Specialist, Jstoc Coordinator
    Montana Department Of Labor & Industry, Workforce Services Division Feb 2010 - Feb 2011
    As the coordinator for the Job Services Training Oversight Committee (JSTOC), I am tasked with researching and implementing long-term, ongoing training opportunities for the staff of all 27 Job Service Offices across the state of Montana. Working with members of JSTOC, representing staff at all levels of the Workforce Services Division, I ensure that the staff they represent provide the best possible service and resources to our customers, Montana's workers.
  • Printingforless.Com
    Manager Of Pfl-University
    Printingforless.Com Nov 2004 - Jun 2009
    PrintingForLess.com specializes in providing printed marketing solutions for the small to medium business marketplace. As the Manager of PFL-University I am responsible for the ongoing success of PFL's frontline training program and growing our continuous learning programs through PFL-U, including the myPFL-U online interface, lunch and learns, and formal tracks for ongoing employee development.
  • Cerge-Ei/Charles University In Prague
    Department Head, Office Of International Academic Programs
    Cerge-Ei/Charles University In Prague Jul 2002 - Oct 2004
    The Office of International Academic programs invites high performing students from elite schools in the US to study abroad for a semester or year in Prague, Czech Republic. The curriculum focuses on the Economic, Political, and Social transition from communism to democracy. As director, I recruited, admitted, and provided educational and co-educational support for the students in Prague.
  • Anglo-American College In Prague
    Coordinator, School Of Business
    Anglo-American College In Prague May 2001 - Jun 2002
    Higher Education administration duties for the School of Business. Class offerings, academic counseling, hiring faculty, approving curriculum and syllabi, maintaining academic records.
  • University Of Massachusetts
    Residence Director
    University Of Massachusetts 1997 - 2000
    Charged with the student development and co-curricular education of 600 students living and learning in Coolidge Residence Hall. Staff hiring and development, student judicial adjudication, supervision, leadership, and management.
  • Michigan State University
    Graduate Resident Advisor
    Michigan State University 1995 - 1997
    As a Graduate Resident Advisor I supervised a staff of Resident Assistants developing co-curricular activities for student residents.

Chip Ritter Skills

Training Leadership Project Management Instructional Design Leadership Development Marketing Program Management Sales Coaching E Learning Research Strategic Planning Organizational Development Employee Training Sales Operations Crm Public Speaking Social Media Microsoft Office Salesforce.com Recruiting Account Management Business Development Logistics

Chip Ritter Education Details

Frequently Asked Questions about Chip Ritter

What company does Chip Ritter work for?

Chip Ritter works for Montana State University-Bozeman

What is Chip Ritter's role at the current company?

Chip Ritter's current role is Program Manager.

What is Chip Ritter's email address?

Chip Ritter's email address is cr****@****ate.com

What is Chip Ritter's direct phone number?

Chip Ritter's direct phone number is +180252*****

What schools did Chip Ritter attend?

Chip Ritter attended Michigan State University, San José State University.

What skills is Chip Ritter known for?

Chip Ritter has skills like Training, Leadership, Project Management, Instructional Design, Leadership Development, Marketing, Program Management, Sales, Coaching, E Learning, Research, Strategic Planning.

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