Chirag Patel's Location
Brooklyn, New York, United States, United States
Chirag Patel's Contact Details
Chirag Patel work email
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Chirag Patel personal email
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Chirag Patel phone numbers
About Chirag Patel
As the VP & GM of Seller Services at Etsy, I am responsible for the e2e small business experience, seller strategy, P&L ownership of company wide Take Rate and global payments. I have a strong will to deliver and a commitment to the customer, which has led me to senior leadership roles in the fintech industry.I have over 20 years of experience in large-scale product management, small business services, P&L growth, consumer and B2B marketing, and driving payment innovation. I have successfully built and grown digital consumer wallets, such as Skrill and Neteller, and expanded embedded finance solutions to B2B and small business clients. I have also provided fiat on and off ramps to the crypto and web 3.0 industry, leveraging my expertise in prepaid, mobile, and alternative payments. My specialties include Product, negotiation, pricing, business development, and key account partnerships. I am dedicated to creating value-added solutions that delight customers and drive growth.
Chirag Patel's Current Company Details
Chirag Patel Work Experience Details
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Vp And Gm MoneyShopifyNew York, United States
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Vp & Gm Seller ServicesEtsy Oct 2024 - PresentBrooklyn, Ny, UsCustodian of the e2e seller experience at Etsy. Leading small business strategy, Payments and Etsy wide Take Rate. -
Vp & Gm Payments & RiskEtsy Jul 2023 - Oct 2024Brooklyn, Ny, UsLead global Payments, Risk and Fraud at Etsy.
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Fintech AdvisorPicus Capital Dec 2023 - PresentMunich, Bavaria, DeSpecialist advisor and industry expert -
President Digital WalletsPaysafe Group Jul 2022 - Jul 2023London, London, GbLead all Wallet and Consumer businesses. Drive growth and client value across Skrill, Neteller, Paysafecard, Paysafecash, Viafintech, SafetyPay, Pagoefectivo, Embedded Finance and Crypto/Web3.0. -
Ceo Digital Wallets: Skrill And NetellerPaysafe Group Sep 2021 - Jul 2022London, London, GbDrive worldwide growth of Skrill and Neteller digital consumer wallets. Expand Embedded Finance solution to B2B clients. And provide Fiat on and off ramps to Crypto and Web 3.0 industry.
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Evp Global Head Of PaymentsBanco Santander Apr 2018 - Sep 2021Boadilla Del Monte, Madrid, EsGrow Santander’s global card portfolio, account payments and e-commerce lending. Introduce new payment products that delight customers; cards, international and domestic money transfers and international trade. Create a customer first culture within the bank focused on growth and usage. Develop a global payment platform based on cash management, Identity and lending. -
Board MemberSuperdigital Apr 2019 - Jun 2021BrProviding financial services to the underserved across Latin America. -
Board MemberPagofx Apr 2019 - Jun 2021Madrid, Madrid, EsEnabling international money transfers for consumers and businesses -
Board MemberEuropean Payment Initiative Jul 2020 - Mar 2021European payment scheme
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Board MemberSantander Merchant Platform Solutions Jan 2020 - Feb 2021
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Head Of International Expansion And European Payment AcceptanceAmazon Sep 2016 - Apr 2018Seattle, Wa, UsLaunch local payment capabilities worldwide (Cards in Singapore and Australia, iDeal in the Netherlands, Bancontact in Belgium, Boletos in Brazil etc.). Ensure local customers have access to Amazon and have their preferred payment methods available.Lead payment acceptance for Europe and ensuring compliance with PDS2 as well as launching new products to take advantage of open banking. -
Head Of Payment Product And InnovationAmazon Feb 2015 - Sep 2016Seattle, Wa, UsDrive innovative, customer-focused payment solutions by partnering with the leading financial institutions and global payment networks. A strong focus on mobile, authentication and data security technologies, own the long term vision and end-to-end roadmap for emerging payment technologies.• Lead global payment expansion. Enable local payment experiences for 150 new countries • Own payment acceptance for Europe. Manage European payment partnerships, improve payment experience for customers and reduce cost of payments.• Identify, cultivate and manage Amazon’s payments relationships with 3rd party payment networks and schemes.• Proactively work directly with payment networks to ensure understanding of Amazon and its strategies within the payment networks.• Provide strategic and pro-active guidance to internal Amazon businesses and stakeholders on new partnership opportunities.• Partner with internal Amazon teams to support the launch of new businesses and product offerings by driving change as needed within payments industry.• Represent Amazon on payments industry working groups and advisory boards.
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Gm Bank RelationshipsSoftcard (Acquired By Google) Jun 2012 - Feb 2015Lead bank engagements and client sales teams with direct reporting line to CMO. Responsible for managing all issuer/network relationships, act as point of escalation and grow active cards in partnership with banks..Major Job Duties and Responsibilities:- Increase number of available cards in Isis wallet through existing partner expansion and bank acquisition - Manage Issuer P&Ls, utilising multimillion marketing budget to increase wallet activation and payment activity.- Ensure contractual obligations are met including contract renegotiation - Prepare and deliver senior management/executives presentations within Isis as well as Issuers -
Business Development ExecutiveSoftcard (Acquired By Google) Feb 2012 - Jun 2012Work with all types of issuers to hunt relationships, manage complex contract negotiations and continue to manage these accounts once brought on board. Provide a technical aptitude with selling experience to issuers as well as a knowledge of TSM (Trusted Service Manager) and mobile banking technologies.Major Job Duties and Responsibilities:- Develop and present tailored presentations to top and second tier issuers. - Develop, present and negotiate complex contract agreements with issuers. - Establish and maintain strong relationships with issuers.
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Director Prepaid Product ManagementAmerican Express Jun 2010 - Feb 2012New York, Ny, UsDrive Innovation for Prepaid Gift Products.As the gift card market matures, we need to maintain AXP’s position as a market leader in innovation. This Director will be responsible for taking a holistic view of the product portfolio including value, pricing and distribution and define how AXP strengthens its competitive positioning in the market. Define the direction of General Purpose Reloadable (GPR) Products.GPR is an emerging product category. This position will lead the efforts to understand this new customer segment for AXP; define their needs; and build compelling products to meet those needs. Build a Platform for B2B Growth.GP is looking to the B2B (business to business) customer segment as a significant growth opportunity. This Director will partner with the Business Development and Client Management teams to ensure we have a robust product set that competitively positions AXP for rapid growth in this market. -
Director Global Pricing Product DevelopmentAmerican Express Feb 2007 - Jun 2010New York, Ny, Us- Lead Global Pricing Strategies and ensure consistency across regional teams.- Upgrade Pricing infrastructure to align with short and long term Pricing strategy. - Ensure current infrastructure is maintained and inaccuracies are minimised- Periodically review the integrity of the platform and drive process improvement to ensure merchants are charged according to their contract or Pricing policy.- Manage $10MM Global Pricing budget; Opex, Research and Tech.- Provide guidance and leadership to a team of nine with five direct reports- Maintain key skills within team minimising the impact of team member erosion- Monitor competitive marketplace for technical innovation that could support Amex Pricing strategy.
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Head Of Deal ManagementAmerican Express May 2006 - Feb 2007New York, Ny, UsLead the development of third party contractual agreements to support transformational initiatives and provide consultative support to the Global Establishment Services business both from an implementation and feasibility perspective.Key Responsibilities:- Establish a clear and robust agreement between bank alliances and drive partner negotiation utilising specialised support; council, negotiators, tax etc- Ensure contractual agreement meets the company’s desires and is correctly translated into operational policies and procedures.- Provide consultation to the Hirst Project (transformational UK merchant coverage initiative) from a scheme and implementation perspective.- Maintain Global DCC product ownership responsibilities and ensure strategic consistence is maintained globally- Periodical update global leadership on the changing marketplace with regards to DCC- Provide leadership and development to supporting contract consultant
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Dynamic Currency Conversion Product ManagerAmerican Express Aug 2004 - Apr 2006New York, Ny, UsDevelop and implement an Amex strategy to mitigate the $150MM global threat of Dynamic Currency Conversion. The project is in the implementation phase and is due to complete Sept 05.Key Responsibilities:- Explore existing and new technology to support DCC capability - Develop a DCC solution if and when required.- Present to and gain buy-in from senior leadership to DCC strategy - Develop tools to support merchant discussions and prepare a Cardmember communication strategy to support the companys position- Management of cross functional project team- Management of a $7MM budget- Facilitate contract negotiations with Third Party- Drive and co-ordinate third party development- Act as communication link between Senior Leadership and project team- Provide leadership and guidance to project co-ordinator direct report
Chirag Patel Skills
Product Management
Mobile Payments
Strategy
Business Development
Business Strategy
Management
Cross Functional Team Leadership
Strategic Partnerships
Crm
P&l Management
Product Development
Credit Cards
Electronic Payments
Pricing
Payments
B2b
Segmentation
Payment Card Processing
Project Management
Mobile Devices
Nfc
Mobile Commerce
Team Leadership
Negotiation
Gift Cards
Mobile Strategy
Merchant Acquiring
Debit Cards
Cards
Emv
Outsourcing
Issuing
Payment Systems
Marketing
Start Ups
Prepaid Cards
Prepaid
Key Account Management
Partnership Marketing
Fintech
Tokenization
Multi Factor Authentication
International Payments
Customer Relationship Management
Business To Business
Chirag Patel Education Details
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King'S College LondonPharmacy
Frequently Asked Questions about Chirag Patel
What company does Chirag Patel work for?
Chirag Patel works for Shopify
What is Chirag Patel's role at the current company?
Chirag Patel's current role is VP and GM Money.
What is Chirag Patel's email address?
Chirag Patel's email address is ch****@****sis.com
What is Chirag Patel's direct phone number?
Chirag Patel's direct phone number is +120662*****
What schools did Chirag Patel attend?
Chirag Patel attended King's College London.
What skills is Chirag Patel known for?
Chirag Patel has skills like Product Management, Mobile Payments, Strategy, Business Development, Business Strategy, Management, Cross Functional Team Leadership, Strategic Partnerships, Crm, P&l Management, Product Development, Credit Cards.
Who are Chirag Patel's colleagues?
Chirag Patel's colleagues are Geraldine Arellano, Mohsin Pervez, Ashish Verma, Said Bellaoui, Luxury Watches, Sankar Po, Ch Subhan Ali.
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