𝐑𝐨𝐥𝐞𝐬 & 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 | 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Accelerated 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐠𝐫𝐨𝐰𝐭𝐡 𝐛𝐲 𝟑𝟎%, surpassing USD 4 million annually, through seamless transitions and transformative 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭𝐬, overseeing 𝟏𝟏𝟎 𝐭𝐨 𝟏𝟓𝟎-𝐦𝐞𝐦𝐛𝐞𝐫 𝐭𝐞𝐚𝐦𝐬 in 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, ensuring optimized 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲, and achieving 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞• Achieved a remarkable… Show more 𝐑𝐨𝐥𝐞𝐬 & 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 | 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Accelerated 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐠𝐫𝐨𝐰𝐭𝐡 𝐛𝐲 𝟑𝟎%, surpassing USD 4 million annually, through seamless transitions and transformative 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭𝐬, overseeing 𝟏𝟏𝟎 𝐭𝐨 𝟏𝟓𝟎-𝐦𝐞𝐦𝐛𝐞𝐫 𝐭𝐞𝐚𝐦𝐬 in 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭, ensuring optimized 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲, and achieving 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞• Achieved a remarkable 𝐫𝐞𝐯𝐞𝐧𝐮𝐞 𝐬𝐮𝐫𝐠𝐞 𝐨𝐟 𝐔𝐒𝐃 𝟓𝟎𝟎𝐤 𝐰𝐢𝐭𝐡𝐢𝐧 𝐨𝐧𝐞 𝐲𝐞𝐚𝐫 through effective 𝐮𝐩𝐬𝐞𝐥𝐥𝐢𝐧𝐠 and 𝐜𝐫𝐨𝐬𝐬-𝐬𝐞𝐥𝐥𝐢𝐧𝐠 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬, elevating one of business revenue from 𝐔𝐒𝐃 𝟏.𝟒 𝐦𝐢𝐥𝐥𝐢𝐨𝐧 𝐭𝐨 𝐔𝐒𝐃 𝟏.𝟗 𝐦𝐢𝐥𝐥𝐢𝐨𝐧, while fostering robust 𝐜𝐥𝐢𝐞𝐧𝐭 𝐫𝐞𝐥𝐚𝐭𝐢𝐨𝐧𝐬𝐡𝐢𝐩𝐬 and implementing tailored solutions in 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭• Established and mentored a dynamic team proficient in Training, Absorption, Shadowing on the job, and Onboarding, achieving an impressive 𝐮𝐭𝐢𝐥𝐢𝐳𝐚𝐭𝐢𝐨𝐧 𝐫𝐚𝐭𝐞 𝐨𝐟 𝟔𝟎% 𝐰𝐢𝐭𝐡𝐢𝐧 𝟐 𝐦𝐨𝐧𝐭𝐡𝐬, exemplifying exceptional 𝐩𝐞𝐨𝐩𝐥𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 skills and fostering a culture of 𝐜𝐨𝐧𝐭𝐢𝐧𝐮𝐨𝐮𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭• Directed 𝐜𝐫𝐨𝐬𝐬-𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐭𝐞𝐚𝐦𝐬, delivering projects on time and within budget, facilitating seamless 𝐩𝐥𝐚𝐭𝐟𝐨𝐫𝐦 𝐭𝐫𝐚𝐧𝐬𝐢𝐭𝐢𝐨𝐧𝐬 and 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐭𝐫𝐚𝐧𝐬𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧𝐬, driving a 𝟏𝟓% 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞 𝐢𝐧 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 • Identified and implemented 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 opportunities, leading 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞 initiatives and establishing 𝐬𝐭𝐚𝐧𝐝𝐚𝐫𝐝𝐢𝐳𝐞𝐝 𝐩𝐫𝐨𝐜𝐞𝐬𝐬𝐞𝐬, resulting in a 𝟐𝟎% 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐢𝐧 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐞𝐟𝐟𝐢𝐜𝐢𝐞𝐧𝐜𝐲 Show less

𝐑𝐨𝐥𝐞𝐬 & 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 | 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Led operations generating an impressive 𝐔𝐒𝐃 𝟑 𝐦𝐢𝐥𝐥𝐢𝐨𝐧 𝐢𝐧 𝐚𝐧𝐧𝐮𝐚𝐥 𝐫𝐞𝐯𝐞𝐧𝐮𝐞, overseeing a robust 𝐭𝐞𝐚𝐦 𝐨𝐟 𝟏𝟐𝟎 𝐦𝐞𝐦𝐛𝐞𝐫𝐬, ensuring seamless 𝐝𝐚𝐢𝐥𝐲 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲, 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, and 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞, demonstrating adeptness in 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 and team leadership• Engineered a 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭… Show more 𝐑𝐨𝐥𝐞𝐬 & 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 | 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Led operations generating an impressive 𝐔𝐒𝐃 𝟑 𝐦𝐢𝐥𝐥𝐢𝐨𝐧 𝐢𝐧 𝐚𝐧𝐧𝐮𝐚𝐥 𝐫𝐞𝐯𝐞𝐧𝐮𝐞, overseeing a robust 𝐭𝐞𝐚𝐦 𝐨𝐟 𝟏𝟐𝟎 𝐦𝐞𝐦𝐛𝐞𝐫𝐬, ensuring seamless 𝐝𝐚𝐢𝐥𝐲 𝐬𝐞𝐫𝐯𝐢𝐜𝐞 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲, 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, and 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞, demonstrating adeptness in 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 and team leadership• Engineered a 𝐪𝐮𝐚𝐥𝐢𝐭𝐲 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐦𝐞𝐧𝐭 𝐢𝐧𝐢𝐭𝐢𝐚𝐭𝐢𝐯𝐞, elevating 𝐩𝐞𝐫𝐟𝐨𝐫𝐦𝐚𝐧𝐜𝐞 𝐦𝐞𝐭𝐫𝐢𝐜𝐬 from 90% to a stellar 𝟗𝟖%, and instituted a sustainable ecosystem to perpetuate exceptional standard, showcasing prowess in 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞• Achieved a dramatic 𝟔𝟎% 𝐫𝐞𝐝𝐮𝐜𝐭𝐢𝐨𝐧 𝐢𝐧 𝐭𝐮𝐫𝐧𝐚𝐫𝐨𝐮𝐧𝐝 𝐭𝐢𝐦𝐞 𝐟𝐨𝐫 𝐤𝐞𝐲 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐝𝐞𝐥𝐢𝐯𝐞𝐫𝐲, optimizing workflow efficiency and accelerating 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, emblematic of 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐞𝐱𝐜𝐞𝐥𝐥𝐞𝐧𝐜𝐞• Boosted 𝐠𝐫𝐨𝐬𝐬 𝐦𝐚𝐫𝐠𝐢𝐧 by a 𝐫𝐞𝐦𝐚𝐫𝐤𝐚𝐛𝐥𝐞 𝟗%, soaring 𝐟𝐫𝐨𝐦 𝟓𝟎% 𝐭𝐨 𝟓𝟗%, through 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐜 𝐜𝐨𝐬𝐭 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 and 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧, consistently surpassing profit targets, driving financial success in 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭• Spearheaded 𝐜𝐫𝐨𝐬𝐬-𝐟𝐮𝐧𝐜𝐭𝐢𝐨𝐧𝐚𝐥 𝐭𝐞𝐚𝐦𝐬, executing projects punctually and within budget constraints, while implementing strategies for 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐨𝐩𝐭𝐢𝐦𝐢𝐳𝐚𝐭𝐢𝐨𝐧 and 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲 𝐞𝐧𝐡𝐚𝐧𝐜𝐞𝐦𝐞𝐧𝐭.• Implemented highly effective 𝐮𝐩𝐬𝐞𝐥𝐥𝐢𝐧𝐠 and 𝐜𝐫𝐨𝐬𝐬-𝐬𝐞𝐥𝐥𝐢𝐧𝐠 𝐬𝐭𝐫𝐚𝐭𝐞𝐠𝐢𝐞𝐬, resulting in a substantial revenue surge from US 0 to a notable 𝐔𝐒𝐃 𝟒𝟎𝟎𝐤 𝐰𝐢𝐭𝐡𝐢𝐧 𝐚 𝐬𝐢𝐧𝐠𝐥𝐞 𝐲𝐞𝐚𝐫, alongside the enforcement of quality standards and SLA compliance measures, ensuring exceptional customer service and highlighting expertise in 𝐜𝐥𝐢𝐞𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 and 𝐚𝐜𝐜𝐨𝐮𝐧𝐭 𝐦𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭. Show less

𝐑𝐨𝐥𝐞𝐬 & 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 | 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Managing team of 35 professionals responsible for exceeding/meeting utilization targets of the team, meeting and exceeding client SLA, people management targets, and building competency of the team on new tools and technologies. • Led the effort to onboard one new client, handling a portfolio of $1 million and driving profitability.

𝐑𝐨𝐥𝐞𝐬 & 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 | 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Directly responsible for the functions of key and strategic accounts of Ad-track, responsible for daily planning, kick-off meeting, mentoring team for better productivity, conducting root cause analysis and sharing learnings with the team, conducting a quarterly review, and pushing and encouraging the team to achieve the set targets. • Oversee 10 direct reportees managing a budget over $500K.

𝐑𝐨𝐥𝐞𝐬 & 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 | 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Programming and carrying out high-quality analysis of FMCG tracker projects undertaken on behalf of clients and ensuring the analysis is presented compellingly. • Plan and project manage some smaller projects (including budget) and similarly act as the key point of contact for the client for these projects. • Mentoring and guiding juniors on tools and helping them to complete their projects.

𝐑𝐨𝐥𝐞𝐬 & 𝐑𝐞𝐬𝐩𝐨𝐧𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐢𝐞𝐬 | 𝐀𝐜𝐡𝐢𝐞𝐯𝐞𝐦𝐞𝐧𝐭𝐬:• Working on FMCG tracker projects and presenting in tabular format using quantum and SPSS tools. • Follow all the processes which were laid down and ensure 100% productivity and quality.