Chiru Tsai, Mba Email & Phone Number

Taiwan

• Spearheaded Google's Real Estate and Workplace Services (REWS) division, Health and Performance Service Delivery Team in Taiwan, ensuring seamless fitness and wellness operations delivery. • Established the Taiwan H&P (GFit) team from zero to 40+, showcasing entrepreneurship and adaptability, consistently meeting the ever-growing business scope of Google's largest hardware R&D campus outside the US from 2021 to 2024.• Orchestrated comprehensive fitness and wellness programs, managing user experiences, budgets, personnel, facilities, community engagement, and stakeholder management. Successfully recruited top talent and executed large-scale events like the 2023 Global 5K initiative, marking APAC's largest-scale onsite event in its second year, and the 2024 Global Push-up and Squat Challenges, recording the second-highest global participation. Pioneered live-streamed events, increasing facility usage by 33% and fostering a 20% increase in cross-campus community engagement.• Led cross-functional collaboration across the US, Japan, Australia, China, and Singapore, overcoming language and cultural barriers with localized strategies. Achieved top global performance metrics despite time zone differences, excelling in fill rates, engagement, budget utilization, new user acquisition, and user retention in 2023 and 2024.• Managed critical change initiatives during the COVID-19 pandemic and post-pandemic transitions, ensuring high performance and positive customer feedback. Adapted to Taiwan's unique COVID-19 situation, characterized by delayed lockdowns and asynchronous case patterns compared to global trends. Despite these challenges, maintained optimal online engagement and consultations and achieved top performance on return to office (RTO) in 2021 and 2022.• Mentor and grow the team by motivating, influencing, and inspiring.

Taiwan

• EXOS is a leader in human performance, a category it created more than 15 years ago. Today, EXOS employs more than 3,500 people in over 400 locations worldwide.• As the pioneering full-time Exos employee in the Taiwan account, Chiru seized the remarkable opportunity to lay the groundwork, cultivating a distinct culture, establishing brand recognition, and streamlining facility operations. Through strategic stakeholder engagement and business expansion initiatives, he played an instrumental role in accommodating the rapid growth trajectory of Google's Taiwan location, now the largest R&D facility outside the United States.• During the COVID-19 pandemic, exceptional services were consistently delivered through onsite core programs and online consultations. An unwavering commitment and expertise garnered the top spot for online consultation performance across the Asia-Pacific region, a testament to an entrepreneurial mindset and ability to captivate users, resulting in APAC leading retention rates.• Recognizing the paramount importance of employee well-being during the challenging COVID-19 period, various webinars and talks were spearheaded to raise health and wellness awareness. These initiatives played a pivotal role in harnessing and promoting productivity among the workforce, enabling them to navigate the unprecedented circumstances with resilience and fortitude.

Taiwan

• Leveraged a medical technology background from National Taiwan University (NTU) to accurately translate and convey technical terms and intricate details from the NSCA textbook, ensuring that every aspect of the material was understandable and applicable to readers. This demonstrates profound knowledge of the subject matter and meticulous attention to detail.• As the Taiwan Performance Manager at EXOS@Google, not only translated the NSCA textbook but also utilized experience from founding MexEx education institute to enhance the quality of fitness and strength training education in Taiwan. This provided high-quality learning resources for local professionals and promoted the application of international standards locally.• Combined experience from the American Council on Exercise (ACE) and other international organizations to ensure that translation efforts encompassed linguistic accuracy and cultural and scientific content fidelity. This multidisciplinary background added depth and practical value to the translation work.

Taiwan

• MedEx's cross-disciplinary collaboration represents a paradigm shift, harnessing the collective wisdom of specialists to deliver evidence-based solutions tailored to the unique needs of diverse populations. • Through this initiative, MedEx empowers individuals with specialized training programs that prioritize safety, efficacy, and optimal outcomes, ultimately elevating the standard of care and improving quality of life.• MedEx redefines the boundaries of special population training, fostering a future where cutting-edge science and compassionate care converge to create a healthier, more inclusive world.• MedEx is one of the top professional education institutes in Taiwan, and provides advanced special population-related training courses for fitness and medical professionals (train the trainer), including: - Special Population Exercise Specialist (SPES) - Pre- and Postnatal Exercise Specialist (PPES) - Diabetes and Obesity Exercise Specialist (DOES) - Pain Science and Low Back Pain Exercise Specialist (LBPES) - Certified Personal Training Foundation (CPT-F)

Taiwan

• As Chairman of the Taiwan Medical Fitness Association (TMFA), the pioneering initiative to seamlessly unite the medical and fitness industries was championed. Effective communication channels were forged, fostering collaborative partnerships that significantly enhanced healthcare and fitness service quality nationwide.• Comprehensive training curricula for fitness and medical professionals were meticulously curated, ensuring the highest education standards and skill mastery. These programs empower practitioners to remain industry leaders and deliver unparalleled service excellence.• A robust strategic blueprint revolutionized coach development systems and exemplary re-education frameworks. This visionary approach catalyzed cross-disciplinary knowledge exchange while actively supporting government health initiatives through impactful public fitness programs that promote community wellness.

Taiwan

• Co-teach on the topic of special population evaluation and training for the master's program of the Graduate Institute of Sports Science (GISS) of National Taiwan Sport University (NTSU).• The industry experts (experienced professionals) from various industries are invited to conduct co-teaching with the faculty of NTSU to enrich the instruction contents and elevate students' capability for their careers.• The Graduate Institute of Sports Science was established on August 1, 1989. It was the first institute in Taiwan that started to offer programs in sports science. The institute aims to provide an excellent research environment and educate sports science researchers.

Taiwan

Taiwan

• Managed relationships with 8 of the portfolio companies, areas including surgical products for ophthalmology, stem cell therapy, new drugs for endocrine/metabolic disease, innovative vaccines, next-generation sequencing, etc., monitored their performance, provided support, and attend board meetings when applicable. One of the portfolio companies has already been successfully listed on the Taiwan Stock Exchange.• Conducted quantitative and qualitative due diligence, including developing financial models, assessing the competitive landscape, analyzing business plan assumptions, and evaluating industry trends on numerous investments.

Taiwan

• Microbio Group, one of the largest biotech groups in Taiwan, is dedicated to the research and development of innovative new drugs for oncology, immunology, and unmet medical needs. The business scope covered by the companies and subsidiaries is dynamic, including health care, venture capital, and organic retail channel.

Taiwan

• Expend skincare startup business territories all around Taiwan through establishing different partnership and distribution channels to drive new business growth, including Eslite Spectrum (誠品生活).

Taiwan

• ITRI is dedicated to researching and developing new technologies of global importance as well as to facilitating the establishment and development of new ventures and industries in Taiwan.• Represented as a product-launch-event presenter to 50+ potential partners, and successfully created 2 further cooperations.• Served as a liaison by resolving conflicts between senior industrial designers and research developers and facilitated the ideation process.• In alliance with senior venture capitalists to complete thorough financial statement and received the “Best CFO Award” out of 8 teams.

Taiwan

• Served as liaison and coordinated committee chairman, foundation, potential industry partners, and university faculty.• Leveraged Committee network, under limited time and resources, first focused on industry leaders' invitations, then approached the rest to successfully initiate the first Industry-Academic Conference.

Taiwan

• Assisted senior sales representatives with CRM, which includes on-site visits to provide tech support, restocking products.• Conduct sales analysis and reference historical and current metrics to drive business growth.

Taiwan

• Conducted and became proficient in the SOP of various clinical examinations in all functional rotations.

Program Certificate, Business Administration, Management And Operations

Organization: Harvard Business School, Executive Education Credential: Program Certificate - Competing in the Age of AI "Artificial.

Program Certificate, Leadership And Management

Chiru Tsai successfully completed the Leadership and Management Certificate at Wharton, a comprehensive year-long program from March 2023.

Bachelor'S Degree, Clinical Laboratory Sciences And Medical Biotechnology

Activities and Societies: Previous: Medical Technology (MT)

Master Of Business Administration - Mba, Technology, Innovation And Intellectual Property Management

Activities and Societies: Biotechnology Management Program The Institute is ranked World Top 41 by Financial Times in 2011 and Best Asia.

International Exchange Program In Bachelor'S Degree, Materials Engineering