Chitharanjan Das Email & Phone Number

Sydney, Australia

Level 2 Support for Desktop and Mobility Support for iPad & iPhone (IBM Maas360)Field Support

Sydney, Australia

Huntingwood, New South Wales (Sydney West)

I am motivated, experienced, flexible and versatile IT guy. I have worked in different sector:- Aviation Industry (Emirates Airline Dubai) - Energy - Endeavour Energy (New South Wales)- Petroleum at 7 Eleven - Manufacturing- Metcash (IGA Group)- IT – ACER Computer NSW I have provided different level of support from level 1 and level 2. I have dealt with different level of customer from standard user to Very high profile user such as VIPs and CEO.I have supported Customers from face to face as desktop support level 1, 2, and 3 to phone based support and remote support.During 15 years as IT support and Desktop support I have improved my experience and went higher and higher worked with biggest companies and gained a lot of skills. I went from Entry level, to higher level of support to deal with VIPs and CEO. I have been described as can do attitude, enthusiastic, professionalism, Customer service focus and a lot of commitment. I love push my limits to discover new technologies and eager to learnI am looking for my next role working as Desktop support/helpdesk or Data Centre Technician in very busy environment with big company where I can use my long experiences and push my limits, discover more new technologies and progress to a role where I can lead a team, or a more technical network support role

Silver Water,Nsw, Australia

Operation/Help Desk Support Data CentreMetcash Australia (IGA Group) Silver Water – New South Wales2006 - 2008Key Responsibilities • Working on IBM Mainframe Computers • Provide Level 1 & 2 IT Help Desk Support and Services to all staff. • Performing regular system check by checking the log file using monitoring tool. • Active Directory User Account and Email Administration.

Figtree Drive, Olympic Park, Nsw, Australia.

IT Technician - SOE Rollout Key ResponsibilitiesDeploying Desktop for New South Wales Police Projects

Dubai, United Arab Emirates

Worked as a Data Centre Operations Officer • Handling Data Centre Operations for more than 10 years• Tape and Backup recovery Management • Asset management • Change coordination• Shift Team Supervisor• Point of contact for International support team• Problem Coordination• Ensure Contracted Service Levels are met• Customer Notification of high impact issues