Chithra Jayakumar Email & Phone Number

Dubai, United Arab Emirates

• Enhanced client relationships through targeted engagement strategies, resulting in a 15% increase in client retention across key accounts.• Led tender and proposal processes, tailoring solutions to meet client needs and industry standards, contributing to a 20% increase in successful project bids.• Drove business growth by identifying new opportunities in the Middle Eastern market, expanding the client portfolio by [specific growth rate, if known].• Optimized vendor onboarding and management, building strong partnerships that streamlined procurement and improved service delivery.• Directed cross-functional teams in delivering enterprise solutions, including Digital Transformation and Secure Document Management, ensuring timely and quality project outcomes.• Improved internal processes to enhance sales cycle efficiency, boosting team productivity and customer satisfaction.

Dubai, United Arab Emirates

• Managed end-to-end sales cycles for ERP and HRMS solutions, from prospecting to client onboarding, ensuring smooth implementation and high customer satisfaction.• Expanded the customer base by building and nurturing relationships with new clients, which led to a 30% growth in accounts within the first year.• Conducted product demonstrations and customized presentations for potential clients, aligning product offerings with client requirements to enhance engagement and close rates.• Collaborated closely with technical teams to ensure seamless solution delivery, aligning project timelines with client expectations and optimizing post-sales support.• Developed strategic market insights through research and competitor analysis, allowing the team to adapt sales strategies and identify new business opportunities.

Abu Dhabi Emirate, United Arab Emirates

• Oversaw outbound sales and logistics coordination, managing daily deliveries and ensuring timely, cost-effective fulfillment for clients.• Generated new business leads and maintained strong client relationships through ongoing communication and follow-up.• Managed purchase orders and quotations for high-value clients, streamlining order processing and enhancing operational efficiency.• Developed client proposals that aligned with logistics capabilities, contributing to new customer acquisitions and increased revenue.

Kerala, India

• Contributed to .NET solution development projects, supporting product customization and feature enhancements to meet client needs.• Supported marketing efforts by conducting product presentations and client relationship building, contributing to brand visibility.• Led system administration tasks, ensuring reliable IT infrastructure to support internal and client-facing applications.• Assisted in content development for marketing materials, enhancing product documentation and client communications.

Bachelor Of Engineering - Be, Information Technology

Bachelor Of Engineering - Be, Information Technology