Chithra Jayakumar Email & Phone Number

Dubai, United Arab Emirates

• Enhanced client relationships through targeted engagement strategies, resulting in a 15% increase in client retention across key accounts.
• Led tender and proposal processes, tailoring solutions to meet client needs and industry standards, contributing to a 20% increase in successful project bids.
• Drove business growth by identifying new opportunities in the Middle Eastern market, expanding the client portfolio by [specific growth rate, if known].
• Optimized vendor onboarding and management, building strong partnerships that streamlined procurement and improved service delivery.
• Directed cross-functional teams in delivering enterprise solutions, including Digital Transformation and Secure Document Management, ensuring timely and quality project outcomes.
• Improved internal processes to enhance sales cycle efficiency, boosting team productivity and customer satisfaction.

Dubai, United Arab Emirates

• Managed end-to-end sales cycles for ERP and HRMS solutions, from prospecting to client onboarding, ensuring smooth implementation and high customer satisfaction.
• Expanded the customer base by building and nurturing relationships with new clients, which led to a 30% growth in accounts within the first year.
• Conducted product demonstrations and customized presentations for potential clients, aligning product offerings with client requirements to enhance engagement and close rates.
• Collaborated closely with technical teams to ensure seamless solution delivery, aligning project timelines with client expectations and optimizing post-sales support.
• Developed strategic market insights through research and competitor analysis, allowing the team to adapt sales strategies and identify new business opportunities.

Abu Dhabi Emirate, United Arab Emirates

• Oversaw outbound sales and logistics coordination, managing daily deliveries and ensuring timely, cost-effective fulfillment for clients.
• Generated new business leads and maintained strong client relationships through ongoing communication and follow-up.
• Managed purchase orders and quotations for high-value clients, streamlining order processing and enhancing operational efficiency.
• Developed client proposals that aligned with logistics capabilities, contributing to new customer acquisitions and increased revenue.

Kerala, India

• Contributed to.NET solution development projects, supporting product customization and feature enhancements to meet client needs.
• Supported marketing efforts by conducting product presentations and client relationship building, contributing to brand visibility.
• Led system administration tasks, ensuring reliable IT infrastructure to support internal and client-facing applications.
• Assisted in content development for marketing materials, enhancing product documentation and client communications.

Bachelor Of Engineering - Be, Information Technology

Bachelor Of Engineering - Be, Information Technology