Chithra Muraleedharan Email & Phone Number

Mumbai, Maharashtra, India

• Revamped GST applications to optimize order, sales, and reporting, enhancing effectiveness by removing code redundancy and achieving a 20% runtime improvement.• Improved response time by nearly 25% through optimization of SQL database queries and other database elements (triggers, stored procedures) for efficient data retrieval.• Sustain and enhance corporate web applications by integrating new requirements and features.• Created an Android app for faster purchase order authorizations through notifications, reducing business delays and leading to a 15% sales increase in that quarter.• Expanded Sales Order system capabilities to handle foreign currency transactions with a web service integration for real-time currency exchange rate tracking.• Collaborated iteratively with users, prioritizing stakeholder feedback to implement new features and mentored junior developers to enhance their tasks and domain knowledge.

Mumbai, Maharashtra, India

• Part of a 4-member team that transitioned the company’s service module, responsible for complete services and product installation, from VB to ASP.NET.• Proposed and designed a Java and SQL-based Document Management System to minimize paper usage,streamline organization, and ensure lasting accessibility of audit documents for the import/export team.• Automated quarterly Business Fact Sheets creation via ASP.NET and SQL generating consolidated reports.• Sustained, improved, and expanded the internal CRM system by fixing bugs and adding new features.• Created an automated ’Survey System’ for HR, facilitating regular employee feedback through surveys on workplace dynamics and benefits.

Mumbai Area, India

• Retrieved employee attendance data from the vendor database and populated the internal MS Accessdatabase using VB.• Effectively managed the attendance database tables and generated daily and monthly SAP Crystal Reports for attendance tracking.• Contribute to upgrading MS Access databases to the latest versions.• Sustain and enhance in-house CRM System with minor features.

Master Of Science - Ms, Computer Science

Master Of Science, Information Technology

Bachelor Of Science, Information Technology