Chloe Dotson Email & Phone Number

Cabarete, Dominican Republic

NEAR-TEL COMMUNICATIONS, SRLOur Dominican Republic call center provides cost effective call center outsourcing services for our clients. Our call center in Dominican Republic is fully equipped with state-of-the-art software and technology, adequate security, and talented and professionally trained agents.To ensure that we deliver excellent results for our clients, we mandate that our call center in Dominican Republic utilizes updated technology and tight security that are congruent with our high standards that we maintain in our business practice based in the US.The Multinational Integration ProcessOur call center in Dominican republic adheres to our US business policies. We implement important checks and balances in our call centers. Our operation is seamlessly executed to meet your business goals. We train each manager and call center agent to understand how American culture works, provide them with adequate accent and vocal training and thoroughly instruct them on the elements of proper customer service etiquette.Advantage of Our Dominican Republic Call CentersOur “near shore” call center employs a well-educated and experienced workforce. Our Dominican call center is a bilingual call center. Thus, we serve the growing Latino population in the US. Each call center agent is well-trained in American culture and speaks with a clear proficient soft-spoken voice with minimal accent. With our affordable outsourced English and Spanish call center, you get to work with a call center similar to an American call center for a fraction of the cost.Employees at our overseas call centers are extremely dedicated to their work. In the Dominican Republic, a growing nation that has recently expanded its workforce exponentially, a strong work ethic is highly valued and respected.