Chloe Johnson Email & Phone Number

United States

Sales Associate/Educator in highest-grossing Lululemon out in the countryProvided exceptional customer service by greeting and assisting customers with product selection, sizing, and fitting.Maintained a clean and organized store environment to enhance the shopping experience for customers.Demonstrated in-depth knowledge of Lululemon products, including fabric technology, design features, and performance benefits.Assisted in inventory management by restocking merchandise, conducting regular stock checks, and assisting with receiving shipments.Contributed to achieving sales targets by actively engaging with customers, identifying their needs, and recommending appropriate products.Participated in team meetings and training sessions to stay updated on product knowledge, company policies, and sales techniques.Utilized POS (Point of Sale) systems to process transactions accurately and efficiently.Collaborated with team members to achieve store goals and maintain a positive work environment.Actively engaged in community events and initiatives organized by Lululemon, representing the brand with enthusiasm and authenticity.Handled customer inquiries, feedback, and concerns professionally and effectively, ensuring customer satisfaction and loyalty.

Sales associate/barista in fast-paced, popular tourist destination. Sales associate duties included: Serves customers by helping them select products.Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.Greets and receives customers in a welcoming manner.Responds to customers’ questions.Directs customers by escorting them to racks and counters.Provides outstanding customer service.Manages financial transactions.Processes payments by totaling purchases, processing checks, cash, and store or other credit and debit cards.Alerts management of potential security issues.Assists with inventory, including receiving and stocking merchandise.Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.Visual merchandising through mannequins/store displays to increase sales. Barista duties included: Preparing and serving hot and cold drinks such as coffee, tea, artisan and speciality beverages. Serving ice cream. Cleaning and sanitising work areas, utensils and equipment.Cleaning service and seating areas.Describing menu items and suggesting products to customers.Servicing customers and taking orders.Ordering, receiving and distributing stock supplies.Receiving and processing customer payments.

Managed inventory levels by receiving, unpacking, and organizing merchandise shipments.Conducted regular stock checks and maintained accurate records of inventory levels to support efficient restocking and replenishment processes.Collaborated with store management to prioritize merchandise placement and ensure optimal product visibility and accessibility on the sales floor.Assisted in executing visual merchandising directives, including setting up displays, arranging product layouts, and maintaining brand standards.Contributed to maintaining a clean and organized back-of-house area to facilitate smooth operations and efficient stock retrieval.Supported sales floor associates by promptly fulfilling stock requests and assisting with locating merchandise for customers.Utilized inventory management systems and tools to track merchandise movement, monitor stock levels, and generate reports as needed.Assisted with markdowns, price changes, and promotional activities to ensure accurate pricing and timely execution.Collaborated with team members to achieve store goals and deliver exceptional customer service.Followed safety protocols and procedures to minimize risk of accidents or injuries in the workplace.

Built a following of over 15,000 followers along with consistent 5 star reviews.Curated and managed an online inventory of fashion and accessories for sale on the Poshmark platform.Created compelling product listings with detailed descriptions, high-quality photos, and accurate measurements to attract potential buyers.Implemented pricing strategies to maximize profitability while remaining competitive within the Poshmark marketplace.Utilized social media and networking strategies to promote listings, drive traffic to the Poshmark closet, and engage with potential buyers.Communicated promptly and professionally with customers regarding inquiries, offers, and transactions to ensure a positive buying experience.Packaged and shipped sold items in a timely manner, adhering to Poshmark's shipping guidelines and providing tracking information to buyers.Maintained a high level of customer satisfaction by promptly addressing any issues or concerns and resolving them to the best of my ability.Stayed informed about fashion trends, brand updates, and market demand to make informed decisions about inventory selection and pricing.Managed finances and tracked sales performance, including revenue, expenses, and profitability metrics.Continued to refine selling strategies and optimize performance through data analysis, experimentation, and ongoing learning.

Bachelor Of Science - Bs, Apparel, Textiles, & Merchandising - Fashion Marketing Specialization

Activities and Societies: Philanthropic Social Club Achieved Honor Roll recognition every quarter attended so far.

Minor, Digital Marketing