Chloe Le Email & Phone Number

Macquarie Park, Nsw, Au

Sydney, New South Wales, Australia

Sydney, New South Wales, Australia

• Support end-to-end recruitment process, including induction and onboarding new starters as well as conducting references check.• Maintain employee records, data integrity and accuracy in Employment Hero HR systems by resolving system issues as well as performing regular audits, addressing discrepancies regarding reporting line, employment history, pay details and working hours. • Create employment contracts, employee letters, and documentation.• Manage and update employee files and regular check in with employees on their mandatory compliance documentation.• Support with annual Employee Engagement surveys on Culture Amp Platform as well as creating training and development programs on Go1 platform. • Resolve HR queries about onboarding, HRIS system as well as mandatory compliance documentation.• Review and enhance work processes and system management and suggest solutions for better implementation.

Sydney, New South Wales, Australia

• Confirmed employment information and conduct employee’s background checks for different stakeholders. • Assisted Workplace Relations team with collecting, organizing, and managing employee records for union requests and other HR projects using an ability to work independently with minimal supervision and collaboratively as part of team.• Coordinated with HR Advisors and resolved HR enquiries and/or complaints at first point in a prompt, professional and caring manner to ensure a great customer experience when participating in the Employee Entitlement Review project. • Demonstrated high attention to details and the high levels of confidentiality when collecting, entering, and managing employee databases and payroll systems as well as when performing other administrative duties. • Provided training to new starters about standard operating procedures for different off-phone duties • Familiar with using Workday and PEGA system.

Sydney, New South Wales, Australia

• Act as the point of contact for existing and potential clients and candidates, establishing an easy rapport through the provision of outstanding interpersonal and communication as well as negotiation skills to handle objection both over the sales phone calls and email. • Successfully screened hundreds of resumes, scheduled 70+ interviews, and placed 50 qualified candidates for vacant intern positions in fields such as IT, Business Development, Business analysis, Digital Marketing, Engineering, HR.• Research and collect data from various sources, including social media, google, and industry websites, to identify and develop the potential for new and ongoing relationships with clients, as well as maintain existing client relationships. • Conduct informational meetings and facilitate training with candidates to improve their interview skills and resume writing capabilities. • Conduct company’s site visits and face to face meetings, and take charge of the host companies’ relationship management to represent myself and the team and to understand more about their business nature and requirements• Accurately manage the interview and offer process to ensure meetings and interviews run efficiently and on time. • Carefully maintained and managed candidates' and companies’ records. • Familiar with using Zoho CRM System as well as calendar management.

Vietnam

• Engaged in the full cycle of recruitment activities and identified a major bottleneck in the hiring process and spearheaded taskforce to implement new hiring method to overcome it, resulting in faster time to hire and 50% more applications. • Conducted a research project to establish the effectiveness of the various recruitment channels and determined which channels were most appropriate for the various roles that were being advertised. • Effectively designed and published job advertisements utilizing Lever recruiting platforms which attracted 30+ applications each job post.• Conducted phone interviews and contributed to 20+ face-to-face interviews in the role of Assistant to the HR Manager. • Managed the employee records database with a high level of attention to detail and accuracy, maintaining responsibility for the employees’ birthday and anniversary schedules. • Contributed to the smooth running of the office environment, assisting with HR administration and merchandising.

Sydney, Australia

• Developed and coordinated a range of social events and activities to provide a means for the exchange of information, networking, and socialising. • Collaborated with the Vietnamese communities of other universities to encourage inter-university involvement and engagement in the MOV programming of events. • Engaged in fundraising activities with local and international businesses to ensure the longevity of the association and to encourage member participation. • Supported new students regarding the complexities of living and studying in Australia.

Macquarie University, Sydney.

• Applied strong planning and organizational skills by making detailed plans for all meetings and set team objectives and expectations and followed up their progress.• Developed interpersonal skills through delegating workloads amongst members based on their preferences, strengths and weaknesses.• Critically analyzed Invisalign's business nature and their external competitive forces, as well as developed strategies with team members. • Reviewed training needs and determined training objectives. • Designed training delivery, training transfer as well as training evaluation.

Vungtau City, Vietnam

Tutored children and IELTS beginner students individually or in small groups during their after-hour classes. Effectively team worked with teachers to assist them in monitoring the classes and arranged teachers' schedule and lesson plans as well as giving students feedback. Observed students' performance and collected essential data to assess their progress. Communicated with students' parents and created a warm and welcoming environment using high quality of customer service. Achieved parents’ satisfaction about their students' learning process and improving behaviors.

Master'S Degree, Data Science And Innovation

Bachelor Of Commerce - Bcom, Human Resources Management And Finance, Year 3