Chloe Lowe Email & Phone Number

– Ensure Patients Case Notes are prepared and available in a timely fashion.– Making up patient admission packs in advance of admissions, including producing duplicate label sets, preparing wrist bands, bed – cards etc.– Keep records up to date by using Pas. i.e. Patients referrals, admissions and transfers/discharges from the unit in line with the Trust Pas User Policies.– File and prepare Patients Case Notes on Discharge – in order to prepare clinical coding form for patient episode and ensure it is completed by medical staff on a daily basis.– Arrange where appropriate follow-up outpatient appointments.– Ensure that admission procedures and regulations for Overseas Visitors are met including EC patients.– Bed allocation – to ensure information from the nursing staff on discharge/transfers are updated on the patient location board liaising with the Bed Manager and Ward Coordinator on a regular basis throughout the day.– Manage incoming non-medical telephone calls and deal with them appropriate.– Where appropriate under Sister or Doctors instructions to telephone the GP to advise of the patient’s death in hospital.– Provide good communications with other departments (i.e. X-ray, Health records etc.) – Prepare Triage Lists for Consultants twice daily ensuring general medical patients are evenly distributed by order.– Distribute the General Medical Patients evenly to the allocated Specialities– Update the Patient allocation board, Daily Admission Sheets and the Pas system including other wards.– Record any wrong triage and inform the appropriate Consultant of the next allocated Speciality to take General Medicine with the triage structure.– Ensure all appointments are recorded on a daily basis.– Ensure all notes and paperwork are available in a timely fashion.– Ensure on patients departure all documentation required is given to the patient to take home.– Arranging transport for transfers/discharges, ensuring the requests are met in a timely fashion.

The Ward Clerical Officer is an essential part of a Ward team, helping to streamline the work of the ward as follows, providing clerical support to the clinical team. To act as the first point of contact for visitors to the ward, to greet and help direct patients, their relative and members of staff from other areas.– To provide clerical support and assist the Ward Manager or his/her Deputy on the admission/transfer and discharge of patients.– To keep records up to date by using PAS i.e. patients admitted, transferred, discharged from Ward.– Liaise with nursing staff over the discharge of patients, including where appropriate the collection of property from General Office, dispatching notes, arranging transport to peripheral areas.– To prepare clinical coding form for patient episode and ensure it is completed by medical staff.– To arrange where appropriate follow-up outpatient appointments.– Ensure the admission procedures and regulations for Overseas Visitors are met including EC patients.– To provide Bed Management with an accurate bed state on an agreed timely basis.– To manage all incoming, non-medical telephone calls as appropriate and deal with them either by delegating or referring calls to other staff or returning calls as necessary.– Where appropriate under Sister or Doctors instructions to telephone the GP to advise of the patient’s death in hospital.– Liaise with other departments (i.e. X-ray, Health Records etc).– To be responsible for taking valuables to Pay Office for locking in safe. Also donations to Pay Office.– Attend and participate in ward meetings where appropriate.

United Kingdom

– Conducted engaging photography shoots for families, couples, young children newborns and pets.– Generating strong client relations and 5 star customer reviews.– Applied established creative skills and attention to detail to efficiently manipulate and finalise 30+ photos in an hour.– Advised and informed customers whilst guiding through the viewing of the photographs; resulting in generating hundred of pounds worth of sales on a regular basis by maximising sales opportunities.– Attained customer leads and direct bookings through friendly and approachable canvassing techniques in the city centre as well as over the phone.– Organised and administered the inputting of customer details onto the company’s online contact system, producing a detailed and reliable digital customer database.– Supported the marketing and advertisement of the business through social media to increase the brands awareness and generate new customer leads.

Norwich, England, United Kingdom

– Ensuring prescriptions are labelled and dispensed in a timely and accurate manner, complying with patient confidentiality and data protection protocols.– Providing retail services to the public and referring to health care professionals when necessary.– Liaising with the public, pharmacists and other healthcare professionals when required.– Maintaining safety stored filing systems both electronically and on paper.

Norwich, United Kingdom

– Maintaining the financial performance of the brand.– Delivering 1-1 training to the junior sales associates to adhere to the company’s procedures ensuring a safe work environment.– Delegated workload and provided direction to maximise productivity.– Supervised and structured the working day to ensure that all areas of the business were controlled and daily tasks completed efficiently.– Cash handling and general admin duties.

Norwich, United Kingdom

– Maintained organised and presentable merchandise to drive continuous sales.– Analysed and correctly processed products, returns and assisting customers with finding alternative merchandise to meet their needs.– Trained and developed new sales team temporary associates in products, selling techniques and company procedures for the busy months.– Organised shelves and displays to maintain store visual appeal, engage customers and promote specific merchandise. – Implemented upselling strategies by encouraging the features and benefits of higher priced products.

Norwich, United Kingdom

– Scheduling appointments, meetings and managing calendars using online software.– Greeting clients and visitors and connecting them to the appropriate party.– Entering customer appointment information in to the company database.– Managing documents and records as well as managing and maintaining the filing systems.– Answered 60+ phone calls daily and resolved customer complaints.

Norwich, United Kingdom

– Independently handling 30 + guests in small 12 tabled restaurant.– Maintained 100% menu knowledge that allowed for creating a better experience for guests and to make a turnover.– Trained two new members of staff and periodically checked their knowledge of the menu and cleaning standards of the restaurant. – Experienced working with different POS systems.

Bachelor Of Arts - Ba, Fine Art

Foundation Degree, Art & Design, Merit