Chloe Mcfarlane Email & Phone Number

With a background in Customer Success and Service Management, and a Diploma in UX design, I bring a unique combination of customer-centric skills, empathy, and an understanding of user experienceI work closely with customers to understand their needs, identify pain points, and ensure their success with our products. This consistently teaches me how to anticipate user challenges and advocate for customer-focused solutions. I also have strong cross-functional collaboration skills, working with product and engineering teams to relay user feedback and suggest improvements that ultimately led to increased customer satisfaction and retention.I am a highly organised and a proactive problem solver, I excel in dynamic environments where I can leverage my skills to foster strong relationships and contribute to team success. I am continually looking for ways to up skill and develop, in both my professional and personal life.Look forward to connecting!

Listed skills include Microsoft Office, Project Management, Time Management, Customer Service, and 9 others.