Chloe Thomas Email & Phone Number

Lehi, UT, US

Utah, United States

• Overseeing multiple Commercial Keying projects across various countries, ensuring efficient completion.
• Success in managing Asian North index projects, achieving a milestone of 40 million records within a year.
• Proactively identifying project risks, collaborating with the appropriate teams to resolve issues according to the project work plan.
• Leading the strategic planning and development of commercial keying management products to standardize project processes and enhance efficiency for project managers.
• Conducting user research and studies to identify product needs and preferences.
• Defining product requirements, features, and roadmap in close collaboration with cross-functional teams.

United States

• Initiated and managed a demanding index project, successfully delivering over 6 million records within the first year of the Sri Lanka commercial key index initiative.
• Led a high-priority global image organization project, exceed expectations by organizing over 8 million DGS across 22 countries and in 33 languages.
• Implement strategic planning and execution to ensure the timely and accurate achievement of projects.
• Design and managed the development of the lineage-based audit tool to enhancing audit resources and optimizing audit achievements, resulting in elevated record quality.
• Effectively collaborated with international vendors, fostering strong working relationships, and facilitating seamless cooperation to achieve project objectives.
• Planned and conducted research by compared ancient east Asian genealogy to enhance indexing results.

Salt Lake City

• Created, edited and updated metadata utilizing an organization-specific methodology within the catalog management system.
• Address cataloging and other issues, including the upkeep of catalog database records to ensure accuracy and relevance.
• Conduct daily audits of vendor's metadata work to ensure accuracy and provide detailed feedback
• Leverage expertise in Chinese history and geographical jurisdictions, with proficiency in deciphering ancient Chinese records.

Calgary, Alberta, Canada

• Conducted comprehensive marketing research to identify industry trends and commercial opportunities.
• Offered strategic on branding, positioning, communications, and other marketing aspects.
• Sold and coordinated transportation, accommodations, insurance, tours and activities.
• Skillfully handled travel-related issues, complaints, cancellations, and refunds, ensuring client satisfaction.
• Maintained the company's web pages, ensuring good user experience and functionality.
• Support company by undertaking additional tasks as required, contributing to overall project success.

Information Technology

• Configure and resolve issues related to software, network, and security in support of desktop computers. • Design and develop computer.

Information Technology

Activities and Societies: • Member of Phi Theta Kappa Honor Society • Tutor of Services Now• Programming (Java, C, C++, HTML, Perl, etc.).