Chloe Duncan Email & Phone Number

Belfast, Northern Ireland, United Kingdom

Belfast, Northern Ireland, United Kingdom

Work completed in relation to Data Subject Access Requests (DSAR)- Analyzed requests and documentation requested - Quality Assurance: reviewed cases completed line by line, being the final step before it reaches the customer, deliver feedback calls/emails, provide support to analysts.

Belfast, Northern Ireland, United Kingdom

Performing Transaction Monitoring, analysing data provided by the client with real time transactions to detail a comprehensive report to determine if activity seen correlated with the red flags of money laundering.- Produce and submit factual and informative investigations into the prevention of Money Laundering and Terrorist Financing and Suspicious.

Carrickfergus, Northern Ireland, United Kingdom

• Supervise a team of colleagues, delegating tasks and drive colleagues to deliver high-quality service whilst upholding brand standards.
• Facilitate the operation of check-outs, self-scans and kiosk tills whilst simultaneously directing customer queries, complaints and requests.
• Meticulously manage POS system transactions including returns and refunds to ensure accurate cashflow.
• Support management in the cash-office securing the cash at the end of the night.
• Regularly ensure shelves were correctly stocked and tidy.