Chloe Lam Email & Phone Number

Vancouver, British Columbia, Canada

• Distributed bi-monthly newsletter reaching an audience of over 14,400 faculty, staff, and students, providing timely updates and showcasing departmental achievements• Analyzed social media metrics to assess engagement performance, refine content strategies, and broaden reach across all platforms• Collaborated with the event assistant to develop innovative promotional strategies that enhanced event visibility and attendance• Captured high-quality photos and videos during events to produce social media content that highlights the Asian Studies Department’s dynamic and inclusive culture• Established a positive and engaging online presence by adapting content style and tone for Instagram, Twitter, and Facebook

Vancouver, British Columbia, Canada

• Curated engaging written content and interactive activities for social media platforms to enhance audience connection and build a loyal audience base• Developed monthly newsletters to an audience of 750 subscribers featuring K-Wave’s updates and event highlights• Managed comments, mentions, messages, and inquiries across K-Wave’s social platforms (emails, Instagram, Discord, LinkedIn, Spotify, Wix) with professionalism • Integrated Korean cultural trends into content creation, resulting in a growth of over 1000 followers on Instagram• Ensured clear and timely communication with team members across various portfolios to support coordinated efforts

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Warmly welcomed children and parents to create a positive first impression and set the tone for exceptional customer service• Managed administrative tasks and communications (phone call, email, Jane App) with efficiency and attention to details to guarantee confidentiality at all times• Supported physiotherapists, other administrative staff, and volunteers by staying on top of the clinic’s daily operations• Demonstrated attentiveness and strong multitasking sills while supervising children in the waiting area when parents were not present

Vancouver, British Columbia, Canada

Project Director – Passion Project June 2022 – PresentBullit Media Collective, Vancouver, BC • Co-founded the collective along with two partners with the intention of utilizing the medium of film to showcase inspiring, collaborative stories• Managed social media accounts including Instagram, YouTube, and TikTok by creating content strategically to increase the collective’s online presence• Recruited talents and crew members through Facebook pages and various casting websites for the brand’s debut short film project “Two for the Road” • Fundraised with Krispy Kreme donuts to support the expenses spent on equipment rentals, location fees, and catering and craft services for people working on set

Vancouver, British Columbia, Canada

• Spearheaded the External Relations Department and delegated tasks to the team according to their strengths• Managed partnerships and external communications to uphold the club’s positive reputation and public image• Constructed long-lasting and mutually benefiting relationships between the club and corporate partners, enhancing collaborative opportunities • Initiated and maintained email communications with potential partners and target audiences to expand HK YOURS Association’s network and influence

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Designed a Qualtrics survey to gather client feedback, optimizing for faster completion times and higher response rates• Collaborated with the Arts Admin Partner to organize information and draft content on WordPress for the Administrators Air Site• Liaised with the HR and Finance Team to streamline tasks that support workflow for faculty and staff across 40+ Units within the Faculty of Arts

Vancouver, British Columbia, Canada

• Researched and reached out to professionals, experts, and alumni with professionalism and persistency to invite them as guest speakers• Spearheaded the planning and execution of professional development workshops and events for Arts students

Vancouver, British Columbia, Canada

• Demonstrated exceptional leadership skills by planning regular group check-ins and social programming in order to support first-year students’ transition to the university• Created a safe, respectful space through empathic listening and being attentive to everyone’s needs to foster a sense of community• Communicated promptly with my partner Orientation Leaders and other staff to ensure accurate information and updates are delivered to my Learning Community effectively• Liaised with Jump Start Faculty Fellows to support the implementation of active and engaging learning environments to push students towards academic success

Vancouver, British Columbia, Canada

• Collected journals and books according to requests from the ILL department with a detail-oriented approach• Scanned requested pages and chapters with attention to detail to avoid copyright issues• Monitored the circulation system by handling books from guests and answering their questions• Ensured items on the shelves were correctly arranged according to the call numbers for incoming guests’ convenience

Vancouver, British Columbia, Canada

• Monitored communication systems by transferring calls, answering inquiries on the phone, and through emails to ensure effective day-to-day administration of the company• Arranged courier; date stamped cheques; scanned important documents from mail to corresponding personnel and Property Managers to ensure secure information transaction• Greeted and served walk-in guests; booked staff in the office following Covid-19 protocols• Maintained cleanliness and sanitation throughout the office for staff meetings and ordered and refilled office supplies bi-weekly to keep the office running smoothly

Master Of Management

Bachelor Of Arts - Ba, Major In Cognitive Systems With A Minor In Cinema Studies

High School Diploma

Activities and Societies: Volunteer Club