Chloe Mcdowell Email & Phone Number

Saint Petersburg, FL, US

Jacksonville, Florida, United States

Jacksonville, Florida, United States

• Coordinated the entire proposal development process, ensuring strict adherence to deadlines and meticulous compliance with all RFP and RFQ guidelines.
• Systematically maintained, archived, and documented project data, resumes, photography, and technical documentation.
• Facilitated and led proposal meetings with team members which included, but was not limited to, writers, subject matter experts, and upper management.
• Rigorously edited and refined proposal content to enhance clarity, grammatical accuracy, and alignment with RFP stipulations, delivering a compelling and unified final submission.
• Collaborated with cross-functional teams to create time-sensitive marketing deliverables, encompassing social media posts and marketing campaigns.
• Forged a cohesive brand identity by crafting core visual and narrative elements for consistent representation.

Saint Johns, Florida, United States

• Fostered a customer-centric atmosphere by attentively addressing client requirements.
• Bridged communication gaps with salon technicians fluent in Vietnamese, ensuring seamless service delivery.
• Managed over 40 daily inbound calls to coordinate both individual and group bookings.
• Oversaw the professional development of front desk staff, providing training to both newcomers and existing personnel.
• Swiftly addressed and rectified challenging situations, maintaining a high level of customer contentment.