Chloe Hollinshead Email & Phone Number

London, Gb

London Area, United Kingdom

London, England, United Kingdom

I oversaw operations for five multi-functional commercial venues and their events with capacities of up to 900, and was responsible for their fiscal success.• Budgetary oversight of five commercial venues and hundreds of events, both internal and external, with account spends IRO £1.2 million.• Project management of business development cases, including refurbishments, pricing reviews and campaigns.• Applied data analysis to calculate yields and accurately determine price increases needed to surpass profit margin targets.• Implemented automations, software and processes across teams and departments, to increase efficiency and job satisfaction. • Oversaw Health and Safety across multiple sites to ensure legal compliance and achieved consistent 5* EHO valuations. • Handled private bookings end to end, handling accounts worth up to £60k annually. • Managed external contractors including cleaners, paramedics, maintenance and security.• Line managed around 50 part time and 6 full time staff members, helping them to develop professionally and achieve goals. Consistently built on sales records through a training and morale-focused approach. Won ‘Team of the Year’ at QMSU in 2022.