Nicole Thomas Email & Phone Number

United States

Plan and design test procedures based on requirements and specifications.· Develop test cases for new builds, covering all features, enhancements, and bug fixes.· Execute regression tests to ensure existing functionality remains intact.· Perform functional, performance, compatibility, usability, and security testing.· Evaluate product performance across various conditions and platforms.· Collaborate with developers and engineers to resolve issues and verify fixes.· Log… Show more Plan and design test procedures based on requirements and specifications.· Develop test cases for new builds, covering all features, enhancements, and bug fixes.· Execute regression tests to ensure existing functionality remains intact.· Perform functional, performance, compatibility, usability, and security testing.· Evaluate product performance across various conditions and platforms.· Collaborate with developers and engineers to resolve issues and verify fixes.· Log detailed defect reports, including steps to reproduce, severity, and priority. Show less

Dover, New Hampshire Area

• Created detailed test cases for newly developed software to verify compliance with client-specified features and quality standards.• Conducted comprehensive end-to-end manual testing to identify and document defects and potential issues.• Collaborated with a cross-functional team to execute rigorous regression testing before software releases, ensuring product stability and reliability.• Effectively communicated software concerns and questions to software engineers, facilitating… Show more • Created detailed test cases for newly developed software to verify compliance with client-specified features and quality standards.• Conducted comprehensive end-to-end manual testing to identify and document defects and potential issues.• Collaborated with a cross-functional team to execute rigorous regression testing before software releases, ensuring product stability and reliability.• Effectively communicated software concerns and questions to software engineers, facilitating the swift resolution of testing problems and identification of bugs. Show less

Redding, California Area

• Successfully managed and resolved 90% of sensitive or escalated issues from the Help Desk.• Designed a series of advanced SQL scripts for data manipulation in support of the Sales Demo team.• Played a crucial role in implementing and participating in an on-call system for after-hours emergencies.• Continued to fulfill all prior responsibilities as a Client Support Specialist.

Redding, California Area

• Set daily ticket assignments and expectations according to urgency for the Help Desk team.• Designed, created, managed, and updated all master databases for Sales Presentations, Demos and Testing.• Hands-on experience in different testing environments through a consistent commitment of 3 hours per week• Hands-on experience in regression testing for Datawise Measures Software.• Assumed the responsibilities of a Lead QA engineer on an ad-hoc basis when they were temporarily… Show more • Set daily ticket assignments and expectations according to urgency for the Help Desk team.• Designed, created, managed, and updated all master databases for Sales Presentations, Demos and Testing.• Hands-on experience in different testing environments through a consistent commitment of 3 hours per week• Hands-on experience in regression testing for Datawise Measures Software.• Assumed the responsibilities of a Lead QA engineer on an ad-hoc basis when they were temporarily unavailable. Show less

Bachelor Of Applied Science - Basc, Computer Technology/Computer Systems Technology, 3.62

High School, General Education

I took courses that took care of my general education requirements. With a couple courses that focused on business and computer programing.

High School, General Education

Activities and Societies: N/A I transferred to North State Independence High in order to finish my high school career quicker than.