• As a member of a development team, created CRM apps.• To assure quality and performance, apps were tested both before and after implementation.• Developed applications both individually and collaboratively to guarantee the best CRM approach.• Examined data sources to create a CRM strategy that was tailored to the needs of the business's clients.• Acknowledged and rewarded for in-depth knowledge of CRM applications and human interface.• Worked closely with Business POCs and on your own to create SalesForce.com by performing development, testing, implementation, and documentation.• Worked with the current development team and business leaders to generate documentation for and improvements to our current Salesforce.com org.

• Used profiles, roles, and the sharing model (organization-wide defaults & sharing rules) settings to analyze and implement the Security model (Object level, Field level, and Record level).• Created dashboards and reports for a variety of teams and departments across the entire enterprise. Help them with dashboard upkeep and self-service report creation.• Designed and created Validation Rules and Workflow Rules. • Working alongside the rest of the technical team to design and document data-driven software solutions and data flows to meet these requirements.• Building and maintaining Salesforce applications and customizations.• Developing high-quality software within a given timeframe, budget, and guidelines.

• Executed system administration tasks like user management (profiles and roles), field and validation rule configuration, record types, picklists, page layout management, mobile setup, data management (uploads), email templates, folder management, and public groups, among other configuration elements.• Encouraged security management and identify solutions that support your business goals • Provided expert advice and encouraged teams and different stakeholders to approach • Communicated extensively with other stakeholders