Joseph Chow Email & Phone Number

Toronto, Ontario, Canada

Spearheaded the migration from a legacy PHP/jQuery portal to a React/TypeScript platform, modernizing the user experience with enhanced speed, security, and efficiency. This transformation adhered to best practices, including modular component architecture and optimized asset handling, resulting in a user-centric, performant application.Led the migration of Spring Cloud services to Node/Deno, ensuring microservices were lightweight, highly scalable, and maintained optimal performance. Leveraged best practices in API design, including RESTful standards and thorough integration testing, for seamless service interoperability.Implemented type-safety throughout the codebase using TypeScript, achieving a robust, error-resistant foundation that minimized runtime bugs and supported faster development cycles. This proactive approach promoted long-term code reliability and maintainability.Guided a team of developers, focusing on best practices in code review, CI/CD, and automated testing, creating a culture of high-quality, efficient development. Emphasized collaborative learning and skill enhancement to keep the team aligned with industry standards and innovative practices.Acted as a strategic architect for scalable, maintainable application design, anticipating future needs and incorporating modern front-end trends, keeping projects aligned with evolving industry standards.

Toronto, Ontario, Canada

Ensured system integrity by promptly addressing customer tickets, delivering effective solutions, and maintaining high user satisfaction with accurate, timely responses.Developed a dynamic, customizable PDF report generator using React and TypeScript, transforming backend data into user-friendly, visually engaging formats that improve data accessibility.Engineered an advanced analytics platform with D3/Visx in a React environment, providing interactive, intuitive data visualizations that enhance data storytelling and deepen user engagement.

Toronto, Ontario, Canada

Built a robust RESTful API with Node, Express, MongoDB, and Firebase, ensuring secure and efficient client data management through well-designed schemas and API structures.Enhanced the user experience by developing a data management interface in React and Redux, collaborating with the team lead to improve UI responsiveness and data interaction.Optimized 3D model data conversion with a serverless, service-based distributed architecture, delivering significant improvements in efficiency and scalability for complex data handling.

Toronto, Ontario, Canada

Led the customer journey from initial outreach to product delivery, ensuring high satisfaction and a seamless experience.Provided personalized post-sale support, fostering client loyalty and building lasting relationships.Managed vehicle selection and delivery, upholding Mazda’s quality standards to enhance customer satisfaction and brand trust.Maintained expert knowledge of Mazda products, enabling informed guidance and support throughout the customer decision-making process.

Toronto, Ontario, Canada

Guided organizational direction through collaboration with the Board and staff, leading strategic planning and continuous progress evaluation.Supported franchise owners in the Greater Toronto Area, enhancing market presence with targeted advertising and coordinated media opportunities.Oversaw marketing and sales initiatives, bolstering brand visibility and driving regional growth.

Bachelor Of Arts - Ba, Communication And Media Studies

Postgraduate Certificate, Web Development