• Understand client issues, set client expectations and facilitate resolution while mitigating bank risk.• Multi-tasking in a fast paced environment utilizing multiple systems and platforms.• Understanding and knowledge in Payment Services, MasterCard capabilities and services as well a knowledge of credit card platforms.

• Performed bookkeeping of all expenses and revenues for the company utilizing QuickBooks.• Managed payroll by collecting hours worked from employees, generating and issuing biweekly checks, and providing answers to payroll questions.• Performed administrative duties, which included billing for commercial contract work, collaborating with print services to create advertising materials, filing TPT exemption certificates, and organizing the filing system.• Collaborated with the Owner on accounting process improvements and reconciliations. Key Accomplishment• Implemented a time clock system for employees that made processing payroll more efficient

• Entered client tax information into digital tax forms and prepared information for partners to review and file.• Utilized QuickBooks to develop cash-based balance sheets, cash flows, and general ledgers; reconciled client business accounts.• Packaged, and organized client tax returns and answered general questions for clients.

• Assist motorist on the campus with car unlocks, jumpstarts, and flat tires• Enforce University’s parking policies• Direct traffic, and Take inventory of parking lots, garages, and track high traffic pedestrian crossings Key Accomplishment• Nominated student worker of the year (1 of 3 nominees)