Chris Arnett Email and Phone Number

• Managing a high-performing team comprised of 7 associates• Responsible for Services Line Review (SLR) process and RFP creation supporting Home Services programs ($B), with projected sales growth of +$MM from completed projects through FY 2022• Align and collaborate with key stakeholders, including category owners and field leadership, to implement optimal service provider/store alignment accounting for provider performance, quality, capacity, & cost• Developed, piloted, and fully rolled out enterprise cost negotiation process. Supported 83 requests in FY 2022 resulting in a 36% cost savings for supported negotiations, leading to the hire of a full time associate• Leverage program KPIs and data analysis to identify business trends and areas of growth opportunity. Develop, align, and support category go-to-market strategy• Recognized in Q4 ’22 with an Orange Spotlight Award for outstanding service to the enterprise. Recipients selected by VP & SVP• Earned the right to grow from one manager and one senior analyst to three managers and one senior analyst as a result of enterprise demand of line review process• Selected and completed SLED program in 2021, a leadership development program for high-performing leaders within Services• Regular presenter at SVP business reviews to discuss supported projects & initiatives

• Managed a high-performing team comprised of 3 associates• Responsible for Product Line Review (PLR) and RFP creation supporting Millwork department• Consulted merchant team (buyers) to develop category strategy to drive sales growth, inventory turns, and profitability by leveraging data and analysis to identify business trends. Aligned with key stakeholders, including Dept VP, Finance, and others on implementation• Collaborated with cross-functional teams (space planning, pricing, finance, supply chain, among others) to analyze additional opportunities to drive category productivity• Created and maintained a financial impact analysis tool to quantify and report findings to Director/VP level, related to assortment changes and new product launches• Collaborated with product vendors (suppliers) on the introduction of new product launches• Promoted to manager of 3 associates after 1.5 years to provide category management support for Cleaning. Assisted in new product launches and analyzed SKU productivity

• Developed forecasting logic, reporting dashboards, and monthly cadence to proactively identify install capacity pressure for THD Core/Owned Services Businesses ($B)• Aligned with field leadership and cross-functional support teams on identified businesses/geographic areas to drive additional install capacity through non-incumbent service providers• Created visibility into the current provider network via installer utilization reporting, driving overall company utilization rate from 35%-51% from Q1-Q3 2017• Revitalized Service Provider Council in 2017 creating a forum between Home Services leadership and 15 high-performing Service Providers to discuss the current state of business• Created and maintained multiple dashboards used by cross-functional teams to quickly identify locations and contact information of non-incumbent Service Providers• Presented forecasting material to field leadership in regional offices to aid in communication of overall team strategy

• Supported merchant & daily operations for Hand Tools ($B), a strategic growth category• Planned quarterly off-shelf buys while considering growth targets and plan/forecast for category• Analyzed different assortments across multiple subclasses; suggested and implemented changes to drive sales growth• Planned and participated in product line reviews • Worked collaboratively with product vendors to align category goals and strategies to develop action plans to meet company expectations• Provided category management by monitoring sales, turns, and gross margin as a measure of overall health of the category on a weekly and monthly basis

• Planned and replenished inventory across 12 distribution centers and over 1,900 stores• Maintained optimal inventory levels in highly seasonal categories with ordering lead times between 2 weeks-180 days, continuously delivering high in-stock % of >98%• Transitioned to a higher visibility role supporting promotional and off-shelf categories after 6 months• Recognized for driving sales, turns, gross margin, and in stock % (>98%) for growing categories for Q1 and Q2 of FY14• Produced daily reports utilized by Merchandising, IPR, and Finance to provide visibility of inventory position across the supply chain