Chris Arp Email & Phone Number

Knoxville, Tennessee, United States

Lead generation to build a portfolio of clients through a high volume of "cold" callsFunction as the liaison between clients, carriers, shippers, and receiversDevelop long term relationships with customers by providing first in class customer serviceManage the movement of the client's goods, ensuring that they are picked up, transported safely, and delivered on time to the client's expectationsConduct contract negotiations in order to maintain market competitive pricingCollaborate with team members on pricing strategies and solution decisionsContinually learning through internal and external training in order to stay up to date on market conditions and technology.

Knoxville, Tennessee, United States

Chattanooga, Tennessee, United States

Chattanooga, Tennessee, United States

Chattanooga, Tennessee Area

Make pickup and delivery appointments that meet the needs of contracted carriers and customer requirementsAssist in tracking all loads from the point the carrier is contracted through final delivery of the loadCoordinate with Account Manager’s to encourage them to take loads that can be coveredNegotiate rates with carriers for maximum profitCollect, document and disseminate accurate information to/from Carriers and Drivers and between internal departmentsDispatch drivers to designated shippers, consignees and intermediate stops if applicable.Collect all required information from drivers before dispatching and provide accurate and detailed information regarding directions, load information, pick-up/delivery times/numbers as well as all other special load related informationDocument all correspondences, issues and service deviations with carrier/driver and customer in the TMS as they occur or as the information is receivedManage carrier issues and resolve carrier operational problems including unplanned accessorial charges and accounting discrepancies Develop and maintain quality working relationships with transportation providers, customers and warehouses by using various means of communicationsRepresent our customer when working with the contracted carrierAct as a representative of all contracted carriersProspect carriers to further develop the U.S. Xpress Logistics carrier baseCollect and document all available equipment from carrier partnersDocument all preferred lanes, live trucks and services offered by carrier partnersCommunicate new transportation provider opportunities to Customer Sales and OperationsReview carrier credentials to ensure they meet U.S. Xpress Logistics compliance requirementsSend rate confirmations to carriers that document all requirements and verify receiptIdentify and communicate ways U.S. Xpress Logistics can continuously improve in its operationsPerformance targets are ~$25K-$42K margin with ~200 loads monthly

Knoxville, Tennessee Area

Responsible for managing all game day activities. Ran Tusculum College Athletics Social Media Pages. Kept live stats for all home games. Managed 13 collegiate athletic teams. Filmed home games, interviewed players & coaches, official bookkeeper, etc