* Security Orchestration, Automation and Response* Security Operation Center* Incident Response (Detect, Analyze, Eradicate & Contain)* Incident Handling* Email Security* MFA | 2FA* Endpoint Protection | Endpoint Detection Response* SIEM (Security Information and Event Management)* PAM

• Manage and support SonicWall Firewall.• Manage and support Active Directory• Manage and ensure network security and connectivity.• Fully support and configure in house network.• Provided technical assistance/support to staffs.

A versatile, analytical, and hard-working IT consultant, with a practical "get the things done" approach, who always preservers to achieve the best results. Passionate about network, systems, and IT hardware. Several years of experience creating customized solutions to address specific customer requirements, improve overall productivity, and dramatically increase efficiency. Extensive IT hardware and network experience including building a complete system architecture from the ground up to meet specific client requirements.•Review IT networks according to client requirements to determine and rate overall effectiveness and efficiency.•Communicate effectively with clients, suppliers, and industry professionals to maintain complete and current working knowledge.•Modified existing networks to incorporate new capabilities that met customer requirements.•Identified causes of network problems through research and analysis and developed and deployed effective solutions quickly.•Used diagnostic software and equipment to find and understand the source of networking problems.•Explained troubleshooting procedures clearly and understandably to help users fix minor to moderate IT issues.•Install, troubleshoot, repair, and update individual PC workstations, laptops, and peripherals.•Implemented and updated virus protection software perform system scans and remove any detected viruses, spyware, and malware.•Troubleshoot and resolve PC problems including connectivity and setup.

* Manage and support HPE ProLiant BL460c (Blade Systems Server).* Manage and support Dell EMC Unity Storage technology.* Manage and support Data Domain System.* Manage and support Veeam Backup and Replication.* Manage and support SAN Infrastructure.* Manage virtualized IT Systems (VMware) and server hardware.* VMWare infrastructure management including performance tuning, capacity planning, and cluster management, patches, upgrades and server builds and installs.* Manage and support Storage based system and Server Replication.

Experienced and hardworking network and systems engineer skilled at overseeing complex company networks with a focus on efficiency and performance optimization. Certified to work with Cisco network systems. A dedicated professional who finds creative solutions to prevent network security breaches. Working as part of a team and operating in a fast-paced, changing, and challenging 24x7 environment.•Administering and designing LANs, WANs, VLAN, and internet/intranet networks.•Monitor network performance (availability, utilization, throughput, goodput, and latency) and test for weaknesses.•Configure network hardware like routers, switches, and servers. Upgrade and repair computer networks. Troubleshoot network issues.•Ensure network security and connectivity.•Support and administer third-party applications.•Fully support, configure, maintain, and upgrade corporate customer’s networks and in-house servers.•Maintain pre-packaged software applications on the LAN.•Identify and resolve any problems that arise with computer networks and systems.•Consult with clients to specify system requirements and design solutions.•Fix detected vulnerabilities to maintain a high-security standard.•Manage anti-virus endpoint protection•Monitor computer networks for security issues.

Responsible for the installation and maintenance of IT equipment and networks, including printers, scanners, workstations, and cables. Supporting clients using remote access technologies as well as visiting client locations.•Installed and maintain company’s computer systems and network.•Completed troubleshooting and repair when computers had problems.•Provided technical assistance to customers on inbound telephone tech support calls.•Patient and able to walk customers through troubleshooting and repair process.•Performing necessary upgrades to the network infrastructure as needed.•Provide network installation, diagnostics, maintenance, repair troubleshooting, and implementation services to a variety of local business and organization•Ensuring network related issues escalated from the Help Desk are resolved timely.•Set up a server for the Computer Networks and Web Technologies.

Responsible for the installation and maintenance of IT equipment and networks, including printers, scanners, workstations, and cables. Supporting clients using remote access technologies as well as visiting client locations.• Design and install well-functioning computer networks, connections, and cabling.• Perform troubleshooting to system failures and identify bottlenecks to ensure long term efficiency of a network.• Inspect LAN infrastructure and fix minor or major problems/bugs.• Do regular data backups to protect the organization’s information.• Performing necessary upgrades to the network infrastructure as needed.• Ensuring the network operates securely.• Diagnosis of desktop, application, networking, and infrastructure issues.• Experience in supporting a wide and varied client base.• Troubleshooting PCs, laptops, and mobile devices.• Responsible for supporting Windows packages and Microsoft products Windows Server. Active Directory and Exchange Management. Backup application, Anti-Virus application, and wireless devices.