Chris Bryan Email & Phone Number

Jackson, Mississippi, United States

Madison, MS

Madison, MS

Madison, MS

Partnered with senior leaders to identify, develop, and implement account- and enterprise-level business transformation and growth initiatives, automation-driven capacity and efficiency efforts, and brand strategy. Led the development of solutions for real estate, staffing, infrastructure, contract requirements, safety and security regulations, government.

Madison, MS

Directed transaction processing services for eight national accounts, leading a team of 750 staff in transaction center implementation, operations, and closure. Planned, managed, and optimized a $20M regional budget to meet P&L targets.  Participated and led in financial planning and ongoing budget activities at both the regional and account level- $20M.

Jackson, MS

Led project teams in day-to-day operations to ensure compliance with contract requirements and $5M annual budget. Negotiated changes in project scope and deliverables as the primary liaison between project management teams and the Mississippi Department of Human Services Director.

Ridgeland, MS

Managed complex system implementation and enhancement projects from planning through implementation to improve service levels and capacity and achieve client goals and contract SLAs. Led project approach, resources, timelines, and budgets for initiatives spanning electronic workflow, contact management (CRM), letter generation, print fulfillment, claims.

Ridgeland, MS

Directed call center, enrollment, outreach, and pharmacy services staff to oversee highly regulated and specialized processes including claims processing, prospective drug utilization review, pharmacy call center services, and the administration of a drug rebate program. Led annual training and outreach, and controlled department budget.

Led the accurate and efficient processing of Medicaid claims, drug utilization reviews, pharmacy call center services, and drug rebate administration to support customers, pharmacies, and prescribers. Successfully implemented a new drug rebate system within budget and deadline.

Master Of Business Administration - Mba, Business Administration And Management, General

Education record